Care Facilitator

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

ESSENTIAL JOB FUNCTIONS:
The Driver is expected to drive ChenMed/ JenCare patients on a schedule over a designated route and ensure the safety and timely transport of passengers. This is a customer-service-focused position working directly with patients and Medical team members in a dynamic and professional environment to provide the highest level of quality service.
Primary Duties and Responsibilities

• Organize and schedule daily pick-up and drop-off routes.
• Transport patients safely between pick-up and destination (including home, ChenMed/JenCare Medical Center, specialist, etc.).
• Assist elderly passengers in embarking and disembarking the van by providing physical support and helping with loading and unloading all items belonging to the patient.
• Provide outstanding customer service to all patients and ChenMed/Jencare Medical Team Members at all times.
• Conduct inspection of vehicle to identify any maintenance issues twice daily and record findings in the driver vehicle inspection report (DVIR).

Other responsibilities may include:

• Maintain cleanliness of vehicle interior and exterior.
• Fully clean and wash vans.
• Ensure that no food or drink is allowed on the van at any time by patients or employees.
• Monitor music being played while patients are present.
• Daily complete the van checklist regarding the condition of the van.
• Complete a final check of the van to ensure all patients and belongings are unloaded, after the van returns to the clinic for the day.
• Refill fuel tank on a daily basis.
• Assist other drivers in his/her rounds when required.
• May perform other direct patient care responsibilities as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Must be vigilant and have a keen sense of direction.
• Must know how to maneuver their vehicles during rush hours by using the best possible routes.
• Consistent attendance and punctuality are required in this position.
• Must be a team player.
• Must be able to accept and follow detailed instructions.
• Must be able to perform all duties associated with operating a vehicle and be physically able to lift 60 lbs.
• Must be bondable, courteous, dependable, and be able to relate to people of all economic and ethnic backgrounds.
• Fluent in English.

EDUCATION / SPECIALIZED KNOWLEDGE REQUIREMENTS:

• High School/GED or better.
• Minimum two (2) years driving experience, with a good driving record for the preceding seven years.
• Valid Class C or D Driver's License required.
• Required drug testing: Subject to DOT-FTA drug and alcohol testing requirements for employment, as well as at random, reasonable suspicion, and post-accident drug and alcohol tests as deemed appropriate by Region 2 Transit System's current approved drug testing policy.

EDUCATION AND EXPERIENCE CRITERIA:

• High school diploma or equivalent education required

• Graduation from a nationally accredited Medical Assistant program preferred

• A minimum of 1 year of work experience in a medical clinic or similar environment required

• BLS for Healthcare Providers preferred