Manager Strategic Initiatives (Chief of Staff)

Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

Manager, Strategic Initiatives

The Manager, Strategic Initiatives provides support to the Chief Operations Officer (COO) to ensure key projects and insights are led throughout the company and brought to an appropriate conclusion. Paramount to success is to set strategy in concert with the COO, communicate regularly with stakeholders, track initiatives, and stay ahead of operations team activity, help avoid pitfalls and laud successes. The incumbent in this role serves as a bandwidth extender to executives to explore and advance ideas that fuel ongoing innovation to improve the operations performance of centers and the COE.

ESSENTIAL JOB DUTIES / RESPONSIBILITIES :

• Comes from the rigor of a consultant organization and shares that knowledge to help drive outcomes throughout the enterprise.
• Directs priorities (e.g., air-traffic control), meeting prework / follow-ups, organizes leader’s office, critical thinking and problem analysis, as well as end-to-end project management.
• Responsible for managing projects / workstreams within the Programs as well as other projects.
• Helps the business focus on highest priority items, contributing accordingly.
• Helps leaders and senior executives navigate through uncertainty and risk.
• Enterprise Management : View of key enterprise efforts across functions to optimize resource allocation / flag potential issues; Ensures ELT is properly informed and faces the right decisions at the right time to clear roadblocks and ensure success.
• Program Management : Programs with true cross-functional ownership (no clear single functional owner) and many dependencies and input from Communications, IT, Data, Payor, Legal (~3-5 across enterprise at any one time).
• Special Project Advisory : Strategic, innovative in nature where COE requires additional support to problem solve; Ambiguous scope or path forward for major program / initiative.
• Project Management : owned by a single function or team; Effort above and beyond normal course of business / day to day that has clear, measurable goals / objectives or day to day with mission-critical impact.
• Manages initiatives with multiple workstreams and limited direction (other than strategic guardrails set by executive). Drives implementation by providing guidance and direction to working team, developing detailed workplans and timelines with clear action items, developing action plans to mitigate risks and ensuring follow-through and sustained momentum.
• Conducts relevant business analyses, including performance assessment of existing initiatives and new business lines.
• Builds strong cross-functional relationships with key stakeholders, leadership teams and internal departments to conduct key projects and works collaboratively to drive successful completion of tactical and strategic needs.
• Creates financial models that support strategic endeavors.
• Leads critical conversations with executive leaders and colleagues, including framing questions as well as key choices and tradeoffs to drive toward outcomes / defined risks.
• Develops and implements appropriate metrics to measure performance and progress towards goals. Tracks and reports on these metrics and business impacts.
• Enhances accountability of leaders by tracking – and aiding in – completion of commitments.
• Develops presentations for the COO to present to the CEO and the Board.
• Compiles and monitors budget for the Innovation and Strategic Initiatives COE; identifies variances and proposes solutions.
• Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES :

EDUCATION AND EXPERIENCE CRITERIA :

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

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