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Shipping and Receiving Coordinator

CHEP Services, LLC
Wilmington, MA Full Time
POSTED ON 3/28/2025
AVAILABLE BEFORE 5/28/2025

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll be at the frontline of CHEP in a busy, demanding job. Our supply chain team isn’t part of our business. It’s the heart of our business. And you can be the power behind it. We connect 300,000 supply chains for some of the world’s biggest and best-loved brands.  

You’ll learn new ways of working, with automation and new technology that’ll help you get the job done – and work smarter. Your safety is our number one priority. The team will welcome and respect you for who you are and will support you throughout your journey of growth and accomplishment. In return, we want you to be hands-on, roll up your sleeves and get stuck in.

Job Description

Shipping and Receiving Coordinator

Position Purpose

The Shipping and Receiving Coordinator overseeing the administrative aspects of the shipping and receiving operations including supporting with dock usage, managing incoming and outgoing shipments and coordinating with various stakeholders to ensure timely and accurate delivery of goods. The key responsibility involves managing the inventory system, driving customer satisfaction through on-time deliveries, and collaborating with operations leadership to facilitate the movement of pallets, products, and materials by forklift operators and other material handlers.

Major/Key Accountabilities

Inventory Management:

  • Oversee the inventory system (COLT) to track stock levels, monitor inventory movements, and ensure accurate recording of all incoming and outgoing shipments.
  • Review incoming shipments to verify quantity, quality, and compliance with purchase orders and shipping documents, promptly addressing any discrepancies or issues.

Documentation and Record Keeping:

  • Maintain accurate records of all shipments, including packing lists, bills of lading, and shipping/receiving documents, ensuring compliance with regulatory requirements and internal policies.

Shipment Coordination:

  • Coordinate with carriers, freight forwarders, and other logistics partners to schedule inbound and outbound shipments, ensuring timely delivery and receipt of goods.

Customer Communication:

  • Communicate proactively with customers regarding shipment status, delivery schedules, and any delays or issues, striving to exceed customer expectations and enhance satisfaction.

Cross-Functional Collaboration:

  • Collaborate closely with operations leadership to coordinate the movement of pallets, products, and materials within the facility, ensuring seamless integration with production schedules and workflows.

Safety and Compliance:

  • Adhere to all safety protocols and guidelines.
  • Wear appropriate Personal Protective Equipment daily
  • Report any safety hazards or concerns to supervisors immediately.

Qualifications

  • High school diploma/equivalent or 2 or more years’ experience in a warehouse setting
  • Knowledge/Usage of inventory and/or warehouse management systems, with experience using COLT or similar software, preferred.
  • Proficient use of Microsoft Office suite and other relevant software applications.
  • Excellent organizational and multitasking skills, with the ability to prioritize tasks and manage competing priorities effectively.
  • Exceptional attention to detail and accuracy in record-keeping and documentation.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams, external vendors, and customers.

Ability to make quick decisions in a fast-paced environment.

Experience

  • Previous shipping and receiving and administrative experience in a manufacturing or warehouse environment

Working Conditions

  • The role involves working in a warehouse or manufacturing environment.
  • Work requires operator to sit for long periods of time.
  • Exposure to noise, dust, and varying temperatures may occur.

Personal protective equipment (PPE) required.

Languages

English

Spanish

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.

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