CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Position Purpose

In conjunction with the Regional CFO, the position is responsible for directing and enabling the embedding and continuous operation of the Brambles risk management framework (RMF) and business continuity framework (BCM), and to drive compliance with internal policies and external requirements in their Region.

This is a highly visible role accountable for leading all aspects of the Risk and Compliance function across CHEP Americas.  Responsibilities include management and facilitation of the Enterprise Risk Management Program, Internal Control Infrastructure, Standard Operating Procedures, Risk Management, Service Center Audits, Business Controls and Business Continuity Management.

This individual will manage detailed and sensitive activities that are highly visible, including but not limited to special investigations and any additional ad-hoc requests visible to Group, always requiring judgment and discretion. The position will serve as the main point of contact (Business Partner) for the Americas Executive Leadership Team and functional department heads across CHEP Americas for all matters related to Risk, Compliance and Resilience activities.

Scope

CHEP Americas. Including all countries, Business units and functions

Measures

• Seamlessly integrate proactive risk identification, data driven risk management, and agile response mechanisms

• Provide strategic foresight, collaborative expertise, and innovative solutions

• Institutionalise an efficient, high quality, and accountable risk reporting process

• Risk Profile is accurate, and actions are well defined and completed on time. All reporting requirements are met. Business decisions are risk-based

• Business performance reviews incorporate ‘data driven’  discussions connecting risk management activities with business performance

• Regional Leadership monitor external factors and trends and evaluate how they impact existing material risks and/or create emerging risks and opportunities, and what additional actions may need to be taken

• Relevant transformation initiatives (and related business cases and execution plans) incorporate risk assessment and mitigation to improve confidence in delivering desired outcomes (eg OKRs)

• Business Disruptions are effectively managed through ready and tested BCP, Crisis and Incident management plans

• Regional CEO and CFO can confidently sign the MD/FMCS letter acknowledging the accuracy of the exceptions and quality of actions

• All actions from Internal Audit activities are completed and on time and lessons learnt are shared so that the overall control environment improves

Major/Key Accountabilities

Risk Management:

Embedded and Continuous Risk Management across the Region

• Engage with and enable Regional (including sub-region and country) leadership and their teams to continually identify, assess and manage risks and opportunities

• Act as a critical friend to the Regional Leadership Team (LT) by reviewing and providing fact-based and insight driven “constructive challenge” to risk assessments and risk mitigation plans

• Lead monthly discussion/deep-dives at Regional (including sub-region and country) leadership team meeting on how management of existing material risks has informed actual performance, and agree priorities for risk management of material risks to deliver forecast performance

• Lead quarterly review with:

  • risk owners of existing regional material risks to assess risk performance (via KRIs), progress on risk mitigation (via flightpath status and action completion) and update risk profiles; discuss interdependencies between risks.

  • relevant business leads (e.g. Regional strategy, innovation, FP&A, sustainability, legal etc) for emerging risks on trend insights and progress against action to improved preparedness to respond; discuss interdependencies between emerging trends

  • regional transformation leads to assess risks and monitor efficacy of mitigation of regional transformation risks.

  • Output:  Impactful summary (in defined template) from above engagements discussed with Regional CFOs, and included in risk section within Regional QBR

• Facilitate quarterly discussion at Regional LT to:

  • Discuss if any other existing (but not material) and/or new risks are becoming Material –  and if so, working with the agreed risk owner to develop risk profiles

  • Discuss if any emerging risks are becoming relevant – and if so, working with the agreed business lead to develop actions to improve preparedness to respond

• Ensure key investment decisions (BaU and Transformation) and related business cases incorporate risk assessment and mitigation plans to improve confidence in delivering desired outcomes (while operating within the Group’s appetite for different risk types)

Risk Monitoring

• Drive a culture of continuous risk monitoring by:

• designing (with risk owners) appropriate leading and lagging key risk indicators (KRIs) – over an above required Group-level KRIs

• reviewing business performance data (KPI/KRI, including defined Group-level KRIs) to assess efficacy of risk management activities – both BaU and Transformation

• reviewing material incidents relevant to Region (both own environment and key third parties) to identify and drive implementation actions to strengthen controls/mitigations.  E.g. control failures/fraud (with Regional controllership), legal/regulatory non-compliance (with Regional legal and compliance team), safety incidents (with Regional HSE team), customer issues (with Regional CX team), ESG issues (with Regional Sustainability team), people issues (with Regional HR team), supply chain issues (with Regional Supply chain and quality team)

• horizon scanning to identify and assess external factors and trends that can impact the Region and feed into assessment of material and emerging risks.  E.g. geopolitical (with Regional Government Affairs), legal and regulatory (with Regional legal team), ESG (with Regional sustainability team) and disruptive trends such as technology, competitor, customer/consumer behaviours, etc (with Regional strategy team)

• Design and communicate periodic dashboardsto Regional LT summarising relevant intelligence, Regional implications, and actions being proposed to respond to them where appropriate (e.g. Material Risks, Emerging Risks, Strategy discussions etc)

• Owning emerging risks and horizon scanning – ensuring appropriate documentation and feedback to relevant functions/teams

Regional RCC and Group Reporting

• Lead and drive the bi-annual risk refresh process and Chair the Risk and Compliance Committee – resulting in updated and agreed risk profiles

• Support Regional CFOs and Heads of Functions to  sign off bi-annual compliance statements

• Own the ELT, ARC and/or Board papers (or relevant sub-sections thereof) - drafting, validating, sign-off – for impactful risk reporting/risk deep-dive on Group Material and Emerging risks

Business Continuity Management:

• Lead and direct clear objectives and priorities across the BCM, Security and Crisis Management regionally and across the Group.

• Accountability for tactical implementation of the BCM, and Crisis Management Frameworks/ management systems ensuring that the implementations are in line with the business objectives and its risk appetite.

• Drive change management, training and communication activities to ensure adequate business involvement, long term sustainability and continuous improvement.

• Act as Subject matter leader, providing input and support to countries and central functions in the Region.

• Provide strategic direction of the BCM validation processes (testing, exercising, continuous improvement of plans)

• Define the testing strategy, monitoring actions and ensure they are delivered on time.

• Ensure the business is prepared and trained for the testing

• Ensure that disruption risks are reported from the first line, or where an aggregated exposure exists, are appropriately reported.

• Monitor compliance of the first line teams against policy requirements.

• Implement an incident and Crisis Management Framework

• Act as the Senior Crisis Manager for Region on behalf of the LT.

• Creating a Crisis Management Community supported by a group of Subject Matter Experts

• Coordinate Regional crisis management efforts to ensure consistency of engagement / escalation across all areas of the business (internal and external facing)

• Design and run scenarios to assess Regions risk resilience under different conditions

• Lead organisational response to major incidents and disruptive events.

Compliance:

Management Declarations/FMCS

• Lead and ensures that management declarations are completed in line with group guidelines, include all items

• Ensure regional senior managers have received relevant summaries and overall submissions are completed on time.

Authority Matrix:

• Ensure Regional integrity and version control

• Drive appropriate communications and approval process before issue (acting as a gatekeeper)

• Issue new versions and communications as required

• Provide ad hoc strategic advice and guidance on authority limits

Internal Audit

• Regional interface with Group Internal Audit on scoping, planning, review and alingment on findings and draft report, review and finalisation with Regional CFO and CEO CFO/COREactions - challenges when appropriate

• Ensures mamagement responses and actions are well defined and SMART - challenges when appropriate

• Understands status of all open actions and that action owners understand what is required from them and by when

• Owns the action extension process

Authority/ Decision Making

Reporting to the Regional CFO, the role has broad authority to lead, direct, and execute the RMF, the BCM and other Compliance activities.

Challenges

To make risk management, compliance and resilience an embedded capability across the Region that is:

• always front of mind’ and enables smart and confident decision making based on data driven insights and intelligence-based foresight; and

• fully integrated within the operating rhythm of the Region, to drive more continuous Regional management accountability for delivering the required risk reduction and driving the desired performance outcomes.

Key contacts

Internal:

• Regional CEO and CFO

• Regional Leadership Team (including Regional Finance Leadership Team

• Regional Risk owners

• Group Risk

• Group Business Continuity

• Group Internal Audit

• Group Insurance

• Senior leaders in key Group functions such as FP&A, Controllership, Strategy, Supply Chain, Transformation, Legal and Compliance, Sustainability

External:

• External Audit

• Outsourced assurance providers

• External Advisory Firms

Qualifications

• University Degree in relevant field or business management

• Appropriate post-graduate degree qualifications (e.g. MBA, CA, CPA, or other financial) desirable

• Formal training on business continuity and risk management desirable (Certifications: ACCA/CPA, CRMA/CFA/CIA, or other applicable certification)

Experience

If Internal:

• 15 years overall (10 years in Brambles/CHEP in senior finance, operations or commercial roles)

• Depth and breadth of Brambles business knowledge and experience (different business models and business environments, strategic priorities, range of relevant/applicable risks, performance management cadence and rhythm)

• Experience of working directly with very senior stakeholders (ELT and ELT-1) in a substantive role

• Strong network of senior stakeholder relationships across the Group

If external:

• 15 years in Senior risk and/or resilience role in industry (global commercial organizations) or senior client facing role in Big 4 risk management service lines.

• Exposure to multinational listed company environment, with a matrix operating model

• Proven track record and experience in implementing, operationalizing and embedding risk and BCM frameworks, and driving compliance.

• Experience of scenario planning and simulations 

• Strong external network of peers to bring outside-in perspectives to assess, adapt, adopt

Skills and Knowledge

• Outcomes focused approach, underpinned by fact based analysis to generate credible and relevant insights

  • Ability to formulate a point of view based on reviewing and evaluating data, applying judgment and joining the dots.

  • Strong problem-solving skills including hypotheses framing and testing Trusted senior business partner - credible, honest and ‘safe pair of hands’.

• Challenge thinking to drive innovation and disruption to deliver value for the Region

  • Is not afraid to express point of view and opinion - even if contrarian.

  • Creates impact by asking the "better" question to reveal insights.

  • Able to move obstacles to meet business objectives.

• Strong personal and interpersonal skills, with the ability to adopt a partnership approach with senior executives whilst maintaining an independent viewpoint

  • Empathetic and active listener - with ears, eyes, and an open mind

  • Strong Influencing skills and the ability to drive change through others.

  • Self-confident, assertive and a change catalyst

  • Ability to explain and bring to life technical concepts for senior executives to coach and support senior leaders.

  • Effectively navigate in matrix organization

• Self-motivated – able to work towards agreed objectives with minimal day-to-day supervision

  • Excellent time-management and organizational skills

  • Robust and politically sensitive judgment

  • Calm leadership even under strong pressure

  • Ability to work across different time zones and cultures across the Region and demonstrate “remote leadership.

  • Drive, energy and commitment.

• Ability to communicate clearly and impactfully with very senior key stakeholders

  • Excellent English verbal and written skills

  • High analytical, financial, numeracy, communication, and computer literacy skills

Remote Type

Skills to succeed in the role

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.