What are the responsibilities and job description for the Bilingual Production Trainer, 2nd Shift position at CHEP?

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model .

Job Description

The 2nd shift Production Trainer is responsible for the full onboarding and training of all production positions at the service center. The Production Trainer will ensure proper repair and assembly technique is being followed for safety, quality and all local and company-wide processes and procedures. Works closely with leadership to identify opportunities for ongoing training of existing and new processes. This individual must be fully bilingual in spanish, to help coach, train and document new processes.

Shift : 2nd Monday - Friday; 3 : 30pm to Midnight

Major / Key Accountabilities

Leverages existing policies and procedures to provide hands-on training for all production positions including but not limited to pallet repair operators, forklift operators.
Guides and coaches on techniques and processes, serving as a peer leader to others.
Trains all production employees on existing operational processes and new processes; driving consistency in applied techniques and compliance of established policies.
Deliver best operational practices and cost efficiencies across the Plant while maintaining critical quality and raw material utilization standards that are necessary to maintain customer satisfaction and Plant profitability.
Ensure compliance through teamwork for all applicable Standard Operating Procedures as established in the Process Control Plan and Repair Technique.
Monitors and tracks the training plan for new production employees.
Leverages learning management systems to track completion of all required training in academy; monitors and ensures completion of all required training.
Continuously evaluates trainees’ progress and delivers feedback to plant leadership, shift and operations supervisors.
Partners with Supervisors and HR to identify onboarding and training process improvements.
Partners with supervisors and leads on identifying training opportunities for existing employees and develops training plans that may assist with production improvement.
Maintains appropriate training certifications and remains abreast of changes to processes.

Measures

BIFR

Productivity / throughput (RPH, CPH)

Production yield

Customer rejections

Repair Technique audit

Inventory reconciliation

Quality Audit

Scope

1 location; no direct reports, supports team of 20 - 40 indirect reports

Authority / Decision Making

Works in cooperation with and under the guidance of Shift Lead and Operation Supervisor

Challenges

Working semi-independently

Balance of rapport and respect

Provides hands-on leadership on production floor.

Key contacts

Shift Lead, Safety Lead, Quality Lead

Operation Supervisor

Plant Manager

Qualifications

High School Diploma required, Associates Degree in Business or Educational training is preferred

Must be fully bilingual in Spanish

Proven experience of working within Production, Operations or Factory environment as an Area Trainer or equivalent

Certified repair operator (internal requirement)

Demonstrated upper tier performance in both quality and productivity

Strong inter-personal skills; demonstrated ability to give effective instruction

Must be well-versed in the Repair Technique and Inspection Criteria in order to provide accurate guidance and instruction.

Experience

Ability to facilitate training in small to large groups is required

Ability to interface with Automated Systems and training databases is required

Strong communication skills are required

Proficient use of Microsoft Office (Word, Excel, and PowerPoint)

Ability to work independently and in a team environment

Ability to work a flexible schedule as needed

Ability to understand plant KPIs (production, quality, safety, and our processes)

Flexibility to adjust training techniques according to individual learning abilities

Basic working knowledge of Health and Safety policies and procedures

Prior experience in a leadership role is strongly preferred

Strong customer focus

Fully trained in Repair Technique and Inspection Criteria (internal)

Skills and Knowledge

Repair Technique

Knowledge of facilitation techniques

Ability to lead without influence

Inspection Criteria

Critical Thinking

Excellent Time Management and Organizational skills

Applicable knowledge and understanding of Continuous Improvement Processes

Knowledge and practical use of training tools and software, a plus

Knowledge of various types of hand tools, and / or heavy-duty machinery.

Quick hands, attention to detail and a commitment to safety and quality.

Ability to multi-task in a time sensitive environment.

Self-motivated, results driven, and a competitive team player.

Ability to quickly discern pallet type, such as size and grade.

Demonstrated ability to follow directions, understand job specs, and inspect finished product for quality.

Physical Requirements

Ability to lift up to 50 pounds and capable of standing for long periods of time, intermittent stooping / bending, pushing / pulling, reaching above shoulder, and repetitively rotating hand / wrist / forearm with or without accommodation.

Working Conditions

The role may involve working in a warehouse or manufacturing environment.

Exposure to noise, dust, and varying temperatures may occur.

Personal protective equipment (PPE) required.

Preferred Education

High School

Preferred Level of Work Experience

3 - 5 years

Remote Type

Not Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.

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