What are the responsibilities and job description for the Evening Customer Service Agent position at CHEP?
Join CHEP, a global leader in supply chain solutions, as we help distribute goods to people and places all around the world! With 347 million pallets, crates, and containers, we play a vital role in facilitating logistics for some of the biggest brands. You could be part of this dynamic 13,000-strong team across 60 countries, driving a pioneering and sustainable share-and-reuse business model.
As an Evening Customer Service Agent, you will be essential to our operations, ensuring our supply chain runs smoothly. This role places you at the heart of our business, directly engaging with our dedicated supply chain team. You'll harness new automation and technology to work smarter and enhance efficiency.
Role and Responsibilities
- Oversee and coordinate dock operations for incoming and outgoing shipments.
- Work closely with Shift Leads and material handlers to manage pallet movements and product logistics.
- Conduct necessary administrative tasks for shipments, including documenting and verifying contents.
- Prepare essential documents such as work orders and bills of lading for routing materials.
- Maintain constant communication with carrier representatives to arrange shipping and delivery effectively.
- Resolve any customer concerns related to damages, scheduling conflicts, and pickup management.
Qualifications and Education Requirements
Additional Information
At CHEP, we embrace diversity and are an equal opportunity employer. We encourage all individuals, regardless of background, to apply. We focus on harnessing each person's unique skills to foster a collaborative and successful work environment.
