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Mutuel Clerk

Cherokee Casino & Resort
Claremore, OK Full Time
POSTED ON 2/24/2025
AVAILABLE BEFORE 5/22/2025

Cherokee Casino Will Rogers Downs is gearing up for an exciting horse racing season and is seeking enthusiastic Seasonal Mutuel Tellers to join our team! This role plays a key role in providing a positive and enjoyable experience for our guests by accurately processing wagers, delivering excellent customer service, and ensuring compliance with all racing regulations.

Responsibilities

  • Sell and cash horse racing wagers accurately and efficiently.
  • Process IRS Mutuel tickets, complete W-2G information and validate and follow the process for tracking systems.
  • Prepare simulcast rooms for daily activities, including setting decoders to the proper channels.
  • Print and sell simulcast programs and racing forms.
  • Provide excellent customer service to all guests.
  • Adhere to all racing regulations and company policies.
  • Maintain a clean and organized work area.

Qualifications

  • High School Diploma or GED.
  • 1 year of experience in a customer service or cash handling role.
  • Working knowledge of horse racing wagering, including common and exotic betting types.
  • Experience with totalizer equipment is preferred.
  • Knowledge of Title 31 tracking systems.
  • Completion of Title 31 and Title 26 training.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and accuracy.
  • Ability to work in a fast-paced and often demanding environment.
  • Ability to work independently and as part of a team.
  • Ability to stand for extended periods and lift up to 25 pounds.
  • Ability to work varied shifts, including weekends and holidays.
  • Ability to work in a casino environment, which may include exposure to second-hand smoke and crowd noise.
  • Ability to obtain and maintain licensing by the appropriate gaming authority.
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