What are the responsibilities and job description for the Mutuel Teller position at Cherokee Casino & Resort?

Job Description

Cherokee Casino Will Rogers Downs is gearing up for an exciting horse racing season and is seeking enthusiastic Part-Time Mutuel Tellers to join our team! This role plays a key role in providing a positive and enjoyable experience for our guests by accurately processing wagers, delivering excellent customer service, and ensuring compliance with all racing regulations.

Responsibilities

Sell and cash horse racing wagers accurately and efficiently.
Process IRS Mutuel tickets, complete W-2G information, and validate and follow the process for tracking systems.
Prepare simulcast rooms for daily activities, including setting decoders to the proper channels.
Print and sell simulcast programs and racing forms.
Provide excellent customer service to all guests.
Adhere to all racing regulations and company policies.
Maintain a clean and organized work area.

Qualifications

High School Diploma or GED.

1 year of experience in a customer service or cash handling role.

Working knowledge of horse racing wagering, including common and exotic betting types.

Experience with totalizer equipment is preferred.

Knowledge of Title 31 tracking systems.

Completion of Title 31 and Title 26 training.

Excellent communication and interpersonal skills.

Strong attention to detail and accuracy.

Ability to work in a fast-paced1 and often demanding environment.

Ability to work independently and as part of a team.

Ability to stand for extended periods and lift up to 25 pounds.

Ability to work varied shifts, including weekends and holidays.

Ability to work in a casino environment, which may include exposure to second-hand smoke and crowd noise.

Ability to obtain and maintain licensing by the appropriate gaming authority.

Must have and maintain a valid driver's license.

About Us

For more than two decades, Cherokee Casino has been Oklahoma's premier destination for gaming, live entertainment and extraordinary experiences. The brand currently owns and operates nine properties across Northeastern Oklahoma. Each features its own unique offerings yet all share in Cherokee Casino's commitment to quality.

Guests can enjoy slots and table games, multiple hotels, a delicious array of dining options, live entertainment from local and national acts, horse racing, golf, a KOA campground, meeting and event space, and monthly promotions. Cherokee Casino also offers players impressive perks and benefits through One Star Rewards. As the brand continues to expand its offerings and footprint, Cherokee Casino remains dedicated to the well-being of the Cherokee Nation and the communities that it calls home.

Here's what awaits you :

Health & Wellness : Choose from top-notch health plans, 24 / 7 Telemedicine access, and on-site health clinics (at select locations).

Financial Security : Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.

Work-Life Balance : Enjoy flexible spending accounts, maternity / paternity leave, and voluntary benefits for added peace of mind.

And More : Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts.

About the Team

Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment

Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country. As the gaming and hospitality business of the Cherokee Nation, CNE owns and operate a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.

Step into a world of possibilities :

Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms.

Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live.

Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic.

Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses.

More than just entertainment, we are committed to the well-being of the Cherokee Nation and the communities that it calls home. We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special.

Company : Cherokee Nation Entertainment

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