What are the responsibilities and job description for the Security Systems Engineer position at Cherokee Federal?
Security Systems Engineer
Security Systems Engineer will provide support in the less technical disciplines of IT, such as system operations, system configuration, system diagnosis and checkout, equipment installation, data entry and verification, media duplication, document control and software installation
Compensation & Benefits:
Estimated Starting Salary Range for Security Systems Engineer : $75,000 - $85,000 Annually
Pay commensurate with experience.
Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.
Security Systems Engineer Responsibilities Include:
- Troubleshoots and resolves technical issues (Tier 1 and 2) related to the Enterprise Physical Access Control Systems (EPACS).
- Provides support in the less technical disciplines of IT, such as system operations, system configuration, system diagnosis and checkout, equipment installation, data entry and verification, media duplication, document control and software installation.
- Participates and validates application content during system field and design document review and online operational checkouts.
- Performs as a member of a team or as a Team Lead as required.
- Provides resolution to EPACS Tier 2 non-Hirsch related issues as well as a significant portion of Tier 1 issues.
- Assists customers via telephone, email, and on-site support to resolve technical issues related to physical access systems.
- Fully documents all interactions, and follow procedures regarding contact handling, resolution, and escalation.
- Provides consultative assistance for EPACS projects, including new installations or system replacements.
- Troubleshoots a variety of EPACS equipment, including Hirsch and other equipment types.
- The contractor shall comply with IRS mandatory annual Computer Security Awareness and UNAX briefing requirements and receive an initial orientation before being allowed access to IRS Information Systems.
- Performs other job-related duties as assigned.
Security Systems Engineer Experience, Education, Skills, Abilities requested:
- Bachelor's Degree or equivalent experience and 3 years' experience operating and maintaining an enterprise class Physical Access Control System and one year working as a service desk assistor.
- Hirsch certified with two plus years' experience (Hirsch "IDENTIV" certification is required, but if all other factors are present, company will consider providing Hirsch training and certification).
- Certifications such as CISCO Networking, Microsoft Operating System or Microsoft Database are highly desirable.
- Must be able to obtain a Tier 4 Public Trust Clearance issued by the IRS once onboarded.
- Proficiency in configuring Microsoft applications, operating systems, and databases or similar systems of network software products.
- Excellent knowledge of networks, network management, and computer security practices, processes, and procedures.
- Demonstrated ability to analyze security system devices and components from multiple vendors and must have prior experience in working in a technical assistance call center environment.
- Demonstrated knowledge of installing, configuring, integrating, and testing hubs/concentrators, bridges, routers, servers, gateways, network switching devices, and/or multiplexed information systems and command and control systems.
- IDENTIV certification preferred, or the ability to obtain IDENTIV certification
- Must pass pre-employment qualifications of Cherokee Federal
Company Information:
Cherokee Nation System Solutions provides support, services, and solutions to federal and commercial customers. The company takes a personalized approach to solving our clients' toughest challenges, helping you make the most of your skills. CNSS is part of Cherokee Federal - a team of tribally owned federal contracting companies. For more information, visit cherokee-federal.com.
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Legal Disclaimer:
All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law.
Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.
We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. If you’d like more information about your EEO rights as an applicant under the law, please copy and paste the links to the following two sites: EEO Statement | EEO Poster
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may email “CNB.Compliance@cn-bus.com” for assistance. This email address is for accommodation requests only and cannot be used to inquire about the application process or status.
Salary : $75,000 - $85,000
