What are the responsibilities and job description for the Pharmacy Technician III - Part Time Intermittent position at Cherokee Indian Hospital Authority?
Job Description
Job Description
Job Title : Pharmacy Technician III
Job Code : PHARMT3
Department : Pharmacy
Division : Operations
Salary Level : Non-Exempt 7
Reports To : Pharmacy Director
Last Revised : October 2024
Primary Function
The incumbent in this position serves as a lead pharmacy technician for the Cherokee Indian Hospital. The incumbent for this position has prior experience as a pharmacy technician. The incumbent will perform technical and support duties associated with the provision of pharmaceutical services and will oversee the pharmacy technician staff in regard to training, mentorship, and quality assurance to ensure patients receive appropriate and accurate care.
Job Description
The technician may establish the weekly technician schedule and / or schedules duties and assignments.
The lead technician is responsible for assigning and participating in tasks associated with the provision of outpatient pharmaceutical services.
These tasks include but are not limited to performing receptionist / clerical duties, performing data entry functions, preparing prescriptions for patient use, dispensing refilled medications through refill line pick up room, stocking of pharmacy equipment, maintenance of appropriate records, and completing functions related to insurance and billing.
The lead technician is responsible for assigning and participating in tasks associated with the provision of inpatient pharmaceutical services.
These tasks include but are not limited to data entry responsibilities, making sterile preparations, preparing unit dose supplies, checking for outdated medications, maintenance of appropriate records, and maintenance of medication inventories for patient use.
The technician will have responsibilities for performing and delegating inventory control activities.
These include but are not limited to ordering of pharmaceuticals and supplies, management of stock, inventory maintenance, maintenance of appropriate records, and management of requisitions and requests.
The technician is responsible for training new technician personnel and assisting the director of pharmacy services in evaluating them on their performance during the initial 90 day probation period.
The technician will be responsible for other duties including :
Reconciliation of McKesson invoices, assisting the director and assistant director of pharmacy services in placing purchase orders for supplies, ensuring all essential areas of technician service are covered.
The technician will be responsible for assigning and participating in additional department duties including :
Automated equipment maintenance and monitoring, department cleaning and organizing, professional interactions with pharmacy and hospital staff, proper monitoring of medication storage conditions and status, and maintenance of appropriate records related to pharmacy operation.
Experience and Job Training General Experience
- Possesses knowledge of basic pharmacy process and systems, pharmaceutical drug names, calculations, and regulations.
- Possesses knowledge of pharmacy operations as it relates to technician functions.
- Possesses knowledge to manage the ordering, receipt, accounting of, and proper storage of pharmaceutical supplies.
- Ability to work with a variety of people from various backgrounds.
- Ability to manage other people and put them in a position to provide appropriate care for our patients.
- Ability to exercise tack and diplomacy in order to gain the confidence, support, and cooperation of the technician staff.
- Basic Proficiency in position expected within 6-12 months of the date of hire.
Specialized Experience
Job Knowledge
Supervision Received
Works under the specific guidance and direction of the Director of Pharmacy Services where definite objectives or goals are established.
Contact with Others
Interacts frequently with CIHA employees of all positions and levels of authority as well as the CEO, Executive Directors, Director and Assistant Director of Pharmacy, health care professionals, other pharmacy staff, patients, and general public. Contacts are numerous and at times can be under difficult circumstances or in difficult settings. Nature of contacts requires a high degree of tact, courtesy, professional decorum, trust, and consistency.
Confidential Data
Much of the information processed in the pharmacy is considered highly confidential and of a sensitive nature. It must not be disclosed to other parties except within the performance of one’s duties. The incumbent in this position must adhere to all CIHA confidentiality policies and procedures as well as Federal Law.
Mental / Visual / Physical
This individual will be performing job duties that can be mentally, emotionally, and physically stressful at times. The work requires balancing multiple priorities in a busy and rapid paced work environment while attending to patient safety. The job is subject to frequent interruptions, which can cause distractions and potential for error. Physical activities require the ability to walk, sit, reach, bend, and lift. The job requires visual acuity, manual dexterity, and the ability to speak and hear clearly. Repetitive activities will occur with the use of computer keyboards and preparation of pharmaceutical prescriptions. May occasionally move more than 15 pounds.
Resourcefulness and Initiative
This individual will be following as well as establishing defined procedures and guidelines. He / she must be reliable, trustworthy, diligent, and responsive to as well as providing supervision. He / she must maintain a high degree of motivation and work ethic. He / she must communicate and respond appropriately to various situations and changing priorities. Judgment and self-motivation are required to maintain accuracy, efficiency, and timely completion of duties. Must prioritize work and meet deadlines. Must demonstrate a high degree of patience and courtesy in interactions with patients and staff.
Environment
Work is performed in pharmacy (outpatient / inpatient), clinics, and emergency room. The job has the potential for exposure to infectious and contagious diseases. Lifting or moving of pharmaceutical supplies, equipment, and patients that weigh over 50 pounds is possible. It may be necessary to work on days when administrative leave has been granted if patient care functions are required and / or if such care would be compromised.
Customer Service
Consistently demonstrates superior customer service skills to patients / customers by demonstrating characteristics that align with CIHA’s guiding principles and core values. Ensure excellent customer service is provided to all patients / customers by seeking out opportunities to be of service.
