What are the responsibilities and job description for the Pro Shop Assistant position at Cherry Creek Golf Club?
Job Summary
- The Pro Shop Assistant is responsible for properly checking in and creating a first class experience to our Ladies & Gentleman, sales of merchandise, gift cards and range cards. Staying in constant contact with the cart staff and Starter/Player Assistant, promoting the facility and assisting our Ladies & Gentleman with any and all requests or concerns.
- Will work under the supervision of the Director of Golf/Head Golf Professional.
- Will work with other golf operations staff and will have interaction with our Ladies & Gentleman.
- Will work in all areas of the fold operations as needed, we work as a team.
- Position requires knowledge of the game of golf.
Job Responsibilities
- Position requires knowledge of use of mobile devices - i.e. tablet, I-Pad, smart phone and radio.
- Must have excellent communication and customer service skills.
- Must have a valid drivers' license and be capable of driving a golf cart.
- Must have understanding of Cherry Creek's Gold Standards and how it relates to all aspects of Cherry Creek.
- Must be customer service oriented and be able to provide superior customer service.
- Exhibit a "Can Do" attitude.
Job Requirements
- Be a people person. Be courteous and personable to all Ladies & Gentlemen.
- Mus have the desire and dedication to provide superior customer service.
- Be a proactive member of the team. Support goals, objectives and Golf Standards within the organization.
- Must be even tempered and work well under extreme pressure.
- Must be able to gain the cooperation and respect of staff members and peers.
- Proactively solve problems and anticipate the needs of our Ladies & Gentleman and react.
- Must be able to manage time and establish priorities. Be a self-starter.
- Possess honesty and integrity.