RN Supervisor - Westside Health Center - Women's Health

Welcome to Cherry Health - video about Cherry Health

OVERVIEW OF POSITION:
The RN Supervisor is responsible for planning and overseeing departmental nursing staff and medical assistant activities to ensure customer satisfaction. This position also provides medical and professional expertise to the team and clients.

This is a full time benefit eligible position supporting our Westside Health Center with a primary focus on supporting our Women's Health programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Demonstrates leadership and management skills that foster a culture of mentoring, coaching, motivating, and engaging staff.
• Models and communicates key values in the community and to staff in a way that supports Cherry Health’s mission.
• Educates and empowers staff to be adept at meeting current and future organizational needs, and adjusts staff hours, priorities, and assignments to ensure efficient operation, based on workload.
• Directs, supervises, trains, evaluates competencies, and addresses performance issues consistently, promptly, and appropriately.
• Plans and facilitates meetings to communicate organizational initiatives and updates to staff.
• Assists in the development and monitoring of department/program budgets.
• Works collaboratively with clients and teams to determine status, strengths, and needs.
• Participates in team meetings.
• Acts as a resource for medical questions and concerns from clients, families, guardians, and staff.
• Manages and approves all time off requests for staff, including timecard approval.
• Manages and arranges coverage during staff absences.
• Completes yearly Performance Evaluations.
• Supervises RN and MA performance, provides structured supervision, and completes performance improvement plans/corrective action plans as necessary.
• Participates in the development of program protocols as needed.
• Understands and adheres to Cherry Health’s compliance standards as outlined in Cherry Health’s Corporate Compliance Policy, Code of Conduct, and Conflict of Interest Policy.
• Keeps abreast of all pertinent federal, state, and Cherry Health’s regulations, laws, and policies as they presently exist and as they change or are modified.
• Ensures staff are trained and evaluated on their knowledge of and adherence to compliance policies and procedures specific to their jobs.
• Performs other duties as assigned.
   

SKILLS / KNOWLEDGE / ABILITIES:

• Basic Life Support/CPR training according to requirements of license and/or certification.
• Ability to communicate clearly and effectively with others, both orally and in written form.
• Ability to approach others tactfully, react well under pressure, and treat others with dignity, respect, and consideration regardless of their status or position.
• Demonstrated ability to organize and prioritize work.
• Demonstrated typing and computer skills.
• Ability to work well with others, follow agency policies and procedures, and consistently be on time.
   

COMPETENCIES:

• Customer Service
• Collaboration
• Integrity
• Respect
• Professionalism
• Learning
   

EDUCATION / LICENSES / CERTIFICATES:

Current registered nurse license with the State of Michigan required. Preferred BSN.
 

EXPERIENCE:

• Three or more years of supervisory or managerial experience, preferably in ambulatory care, which includes working with multiple providers.
• Prefer experience in family practice, women's health, and working with high-need populations, government funding, and multiple sites, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.
   

PHYSICAL REQUIREMENTS:

• Possible exposure to patients/clients with illnesses and/or infections.
• Frequent telephone and computer use, requiring manual dexterity for writing and computer use.
• Sitting, standing, or walking for extended periods of time.
• Specific vision abilities required by this job may include close vision, distance vision, and the ability to adjust focus.
• May require bending, squatting, or kneeling and lifting up to 50 pounds.
• Use of Personal Protective Equipment (PPE) as required.
   

CLIENT POPULATION SERVED:

May serve all patient populations.
 

The essential functions of this position must be able to be accomplished with or without accommodations.

Who we are:

Cherry Health, Michigan’s largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual’s insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, residential re-entry services, school-based health centers and more.

Our Mission: 

Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved.

Our Vision: 

Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being.

Our Values:

• Collaboration – Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals.
• Customer Service – Serve internal and external customers in a welcoming manner with compassionate care.
• Diversity, Equity & Inclusion – Build a stronger culture through treating all patients and staff with respect, dignity and compassion.
• Innovation – Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning.
• Integrity – Uphold the highest ethical standards by being honest and trustworthy.
• Professionalism – Create a positive work environment where we care accountable for our decision, our action and the results.

Benefits:

Cherry Health has excellent benefit offerings dependent on employment status.  Check out a sample of the benefits available to our team members below!

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles
• Medical, Dental and Vision Insurance for you and your family
• Generous Paid Time Off benefit – 4 weeks per year for full time
• Paid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays!
• 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5% 
• MET and MESP 529 Savings Plans
• Pet Insurance!
• Employee Assistance Program  

Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.