What are the responsibilities and job description for the Privileging & Credentialing Coordinator position at Cherry Health?
The Privileging and Credentialing Coordinator is responsible for providing administrative support to the ongoing privileging and credentialing process. This is a full-time, benefit-eligible position typically working Monday to Friday 8am to 5pm.
Welcome to Cherry Health - video about Cherry Health
Who we are:
Cherry Health, Michigan’s largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual’s insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, school based health centers and more.
Our Mission:
Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved.
Our Vision:
Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being.
Our Values:
- Collaboration – Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals.
- Customer Service – Serve internal and external customers in a welcoming manner with compassionate care.
- Diversity, Equity & Inclusion – Build a stronger culture through treating all patients and staff with respect, dignity and compassion.
- Innovation – Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning.
- Integrity – Uphold the highest ethical standards by being honest and trustworthy.
- Professionalism – Create a positive work environment where we care accountable for our decision, our action and the results.
Requirements:
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High School Diploma or GED required
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Previous experience in privileging and credentialing in an FQHC environment or primary healthcare setting required; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.
- Ability to communicate clearly and effectively both orally and in writing.
- Proficient in Microsoft Office, including MS Word and Excel
- Knowledge of office management systems and procedures, including physical and electronic filing systems
- Ability to maintain confidentiality, credibility, and use professional discretion.
- Ability to collaborate with other agency departments, as needed
Responsibilities:
- Create and maintain privileging and credentialing files, audit regularly for complete documentation requirements for new employees and monthly for upcoming expiration dates.
- Coordinate with providers and supervisors for completed privileging and credentialing forms for new employees and existing providers, update the required documentation as they come up for renewal.
- Manage the privileging inbox for email communications related to privileging.
- Scan/upload the documents for digital management.
- Assist with audits for documentation requests.
- Manage and maintain digital management of files
- Track and maintain peer reviews.
- Streamline, track and maintain student rotation requests across medical specialties, coordinate with appropriate agency departments for student onboarding
- Track and maintain student evaluations and surveys.
- Upload and update appropriate documents into CAQH and payer portals.
- Assist providers to maintain CAQH attestation requirements.
- Other duties as assigned.
Deadlines:
We are accepting applications for this position until the position is filled.
Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.
