Garden Center Manager

Job Summary
The Garden Center Manager plays a vital role in overseeing the daily operations of the garden center, ensuring a high level of customer satisfaction while managing staff and inventory. This position requires a strong background in retail management, horticulture, and exceptional customer service skills. The ideal candidate will be passionate about plants and gardening, with the ability to lead a team effectively.

Responsibilities

• Manage daily operations of the garden center, including staff supervision.
• Provide exceptional customer service by assisting customers with plant selection, care advice, and product inquiries.
• Oversee inventory management, including stock levels, ordering supplies, and maintaining an organized display of products.
• Utilize POS systems and cash registers for processing transactions accurately.
• Train and mentor staff on best practices in customer service, sales techniques, and landscape maintenance.
• Develop promotional strategies to increase sales and enhance customer engagement.
• Ensure compliance with safety regulations and maintain a clean and safe working environment.
• Monitor retail sales performance and apply retail math principles to optimize profitability.

Skills

• Strong customer service skills with the ability to communicate effectively in English.
• Excellent organizational skills to manage inventory and staff efficiently.
• Knowledge of landscape maintenance practices to assist customers effectively.
• Proficiency in using POS systems and cash registers for daily transactions.
• Experience in retail sales with a solid understanding of retail math principles.
• Ability to work collaboratively within a team while fostering a positive work environment.

This position is ideal for individuals who are enthusiastic about gardening and have a knack for retail management, looking to make an impact in a vibrant garden center setting.

Perks & Benefits:

• Competitive pay based on experience
• Employee discounts within our market
• Supportive, friendly team environment

Job Type: Full-time

Expected hours: 35 – 45 per week

Benefits:

• Employee discount

Schedule:

• Day shift

Ability to Commute:

• Lancaster, PA 17603 (Required)

Work Location: In person