What are the responsibilities and job description for the Treasury Management Administrator position at Chesapeake Bank?
Chesapeake Bank-
Want to build a successful career with a financial institution that excels in the industry and has “fun” as one of its corporate values? Our team has high levels of employee engagement, proven in yearly external engagement surveys that rank us in the top 200 banks for multiple years running. We offer competitive benefit plans and have high levels of job satisfaction. Chesapeake puts an emphasis on knowing that we are only as strong as the communities we serve, therefore we contribute service hours and money to our local communities.
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Top 10 Reason You Should Explore a Career with Chesapeake Bank
SUMMARY:
The Treasury Management Administrator (TMA) is directly responsible for the operational functions related to onboarding, supporting, and managing the Treasury Management solutions for our business customers. The TMA works closely with the Business Relationship team as they engage with new and existing customers who will benefit from the Treasury Management solution. The TMA works with all parties to ensure consistency and compliance are maintained through their oversight of the documentation process, the onboarding and assignment of access and transaction limits, solution maintenance, and the facilitation of ongoing customer and system reviews.
*Flexible to work location within our market area.
Responsibilities- Collaborate with Business Relationship Officers and provide support throughout the relationship lifecycle of each Treasury Management Customer
- Review Treasury Management Agreements, internal forms, underwriting duties, and onboarding requests to ensure proper execution
- Onboard and maintain all Treasury Management products and services for new customers
- Complete the set-up of additional Treasury Management products for existing customers
- Communicate directly with customers or their designees regarding testing and any format changes needed, including ACH files (CSV and NACHA formats), Positive Pay issue files, etc.
- Act as a liaison with various internal departments to facilitate implementation of products such as Account Recon, Lockbox, Positive Pay, etc.
- Act as a subject matter expert for Treasury Management products, services, and systems
- Participate in the ongoing training of internal Treasury Management customer support teams
- Provide excellent client service skills and support for Treasury Management customers when issues are beyond the expertise of the support team
- Coordinate with the Business Relationship Manager to ensure the ongoing Treasury Management and Remote Deposit Capture review processes are completed timely and required documentation has been obtained, reviewed, and approved
- Assist in the management of all agreements and documents involved in any of the Treasury Management products
- Must have solid proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Outlook, OneNote, and PowerPoint. Proficiency in researching the Internet. Knowledge of computer and peripherals, standard and customized software applications and tools, and usual office equipment
- Excellent organizational skills and ability to manage multiple assignments together.
- Understand your role as defined by the three lines of defense to maintain a compliance culture that includes risk management processes.
- All other duties assigned
The above statements describe the job’s essential responsibilities and requirements. They are not an exhaustive list of the duties that may be assigned to job incumbents.
Requirements- A college degree in an applicable area or equivalent work experience is preferred
- Minimum 3 years of banking experience, with a working knowledge of treasury products and services preferred
- Certified Treasury Professional Certification is preferred
- Jack Henry Silverlake, Q2 eBanking and Remote Deposit experience preferred
- Account Analysis experience preferred
