What are the responsibilities and job description for the Crab House Crew Member position at Chesapeake Crab Connection?
Overview
We are seeking a dedicated and enthusiastic House Crew Member to join our dynamic team. In this role, you will wear many hats in our establishment, providing exceptional customer service while ensuring a welcoming atmosphere for our guests. Your responsibilities will include interacting with customers, managing orders, going through live crabs, steaming crabs and seafood, and supporting the overall operations of the crab house. If you have a passion for culinary experiences and enjoy working in a fast-paced environment, we want to hear from you!
Duties
- Greet customers warmly and provide them with menu information.
- Take customer orders accurately using POS systems.
- Assist in upselling menu items to enhance customer experience.
- Manage the bussing of tables during all you can eat nights to ensure cleanliness and readiness for new guests.
- Collaborate with kitchen staff to ensure timely and accurate order fulfillment.
- Maintain a clean and organized front-of-house area, including dining spaces and service counters.
- Handle customer inquiries and resolve any issues promptly and professionally.
- Support team members in various tasks as needed to ensure smooth operations.
Experience
- Previous experience in a restaurant or seafood setting is preferred but not required.
- Familiarity with POS systems is beneficial, particularly Shopify POS.
- Strong time management skills to handle busy periods efficiently.
- Excellent customer service skills with a focus on creating positive guest experiences.
- Ability to work collaboratively within a team environment while also being self-motivated.
- A passion for hard work and an eagerness to learn about food offerings.
Join us in delivering outstanding service and creating memorable experiences for our guests!
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Paid training
Shift:
- 8 hour shift
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Lancaster, PA 17603 (Required)
Ability to Relocate:
- Lancaster, PA 17603: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22