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New Home Specialist

Chesapeake Homes
Myrtle, SC Full Time
POSTED ON 12/9/2024 CLOSED ON 1/21/2025

What are the responsibilities and job description for the New Home Specialist position at Chesapeake Homes?

Chesapeake Homes - New Home Specialist

*COMMISSION BASED PAY STRUCTURE*

Founded in 1991, Chesapeake Homes is an award-winning residential builder that has perfected the craft of creating a high-quality home. We have grown to nearly 20 communities spanning across South Carolina, North Carolina, and Coastal Virginia. We credit our continued expansion to our trusted relationships with our trades, vendors, and families like you. From our highly regarded customer service to our experienced construction team, our passion is building you a home to last a lifetime.

Job Summary:

Makes new home sales by demonstrating product features, designs and benefits to potential homebuyers. Utilizes sales and marketing techniques, Company guidelines, and knowledge of assigned communities to achieve division and Company goals to ensure customer satisfaction in accordance with Company objectives.

Duties and Responsibilities:

  • Effectively manages sales generation by utilizing Corporate marketing materials, model homes, local resources and realtor relationships.
  • Show the community, homesites and spec homes to prospects and realtors.
  • Market community (participation in local events or local sales organizations).
  • Serves as trusted advisor/primary point of contact for home buyer from initial meeting through home closing. Scope may vary during phases of sales process.
  • Tour and demonstrate model homes.
  • Generates excitement by effectively identifying needs of potential home buyers and matching related solutions.
  • Builds confidence with potential home buyer by selling features/benefits of Chesapeake Homes product and experience to include: Chesapeake Homes history and culture, The home building process, community advantages, financing programs tailored to buyers’ needs, advantages relative to Division
  • Comparatively shops products of competitors and visits those operating in same geographical areas.
  • Prospect and visit realtors.
  • Participates in Division sales meetings and other division and company activities.
  • Maintains buyer interest by effectively using listening and negotiating skills when confronted with objections, skepticism, conflict, etc. and counters with specific alternatives.
  • Guarantees a realistic, but satisfactory home building experience for the home buyer by proactively communicating to the home buyer during entire home building process.
  • Communicates appropriate information to other Chesapeake Homes personnel (e.g. Production, Design Center, MIFC, etc.)
  • Show/walk homesites and homes under construction with customers under contract.
  • Community management (drive/walk through community to check on appearance, signage, maintenance status of homes).
  • Visit homes under construction to check on status.
  • Meets with construction personnel regarding issues/status of homes.
  • Ensure fair and consistent treatment by effectively solving problems when they occur, to the extent empowered to do so. Communicates results effectively to required stakeholders.
  • Optimizes information flow by consistently and correctly utilizing Company systems which include but are not limited to CRM (Lasso), IHMS, and electronic mail.
  • Provides consistency in superior customer service by effectively providing direction and coordination of an associate’s workflow through guidance, instruction, and coaching.

Required Skills

Ability to interpret, analyze and evaluate given information relative to selling techniques and potential homebuyer issues. Self-motivated with persuasive, enthusiastic and customer-service oriented personality and outstanding negotiation and organizational skills; detail-oriented aptitude. Outstanding verbal and written communication skills for high interaction with a variety of people inside and outside of the organization. Decisiveness and good judgment, problem-solving and analytical skills to act with authority and take risks in an environment with little direction from others.

Upon request of and on terms established by the Company, obtains and maintains all appropriate state or local licenses (Real Estate Brokers or Provisional Brokers License.) for the mutual benefit of the employee and the Company and for use by the Company in connection with the Company’s sales, homebuilding and lending activities.

Requirements:

Must be willing to obtain SC Real Estate License.

It is required that all New Home Specialists have a personal cell phone for business use and follow division guidelines on customer and internal communication requirements.

Job Type: Full-time

Pay: $40,000.00 - $100,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekends as needed

Application Question(s):

  • Were you referred by a Chesapeake Homes employee? If so, who?

Experience:

  • Sales: 2 years (Required)

License/Certification:

  • SC Real Estate License (Required)

Work Location: In person

Salary : $40,000 - $100,000

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