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Customer Service And Billing

Chesapeake Oncology Hematology Associates
Rock, MD Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 5/2/2025

Job Description Job Opening : Patient Accounts Representative / Accounts Receivable

We are seeking a skilled and detail-oriented Patient Accounts Representative / Accounts Receivable professional to join our team. The ideal candidate should possess the following qualifications and be proficient in the responsibilities outlined below :

Key Responsibilities :

Insurance Knowledge :

Demonstrate a solid working knowledge of insurance processes, including deductibles, out-of-pockets, and copays.

Payment Posting :

Accurately record payments received from patients and insurance companies in the billing system.

  • Apply payments to the appropriate patient accounts to ensure precise financial records.

Account Reconciliation :

Conduct regular reviews of patient accounts to identify discrepancies, errors, or unpaid balances.

  • Investigate and promptly resolve any account discrepancies to maintain accurate financial records.
  • Customer Service :

    Interact with patients and their families to address billing inquiries.

  • Provide clear explanations of charges and assist in establishing suitable payment arrangements.
  • Collections :

    Initiate collection efforts for past-due accounts, adhering to ethical practices.

  • Contact patients to discuss payment options and negotiate payment plans if necessary.
  • Documentation :

    Maintain detailed and accurate records of all interactions and transactions related to patient accounts.

  • Ensure comprehensive documentation of payment arrangements and billing communications.
  • Compliance :

    Ensure strict compliance with healthcare billing regulations, including but not limited to HIPAA.

  • Adhere to other relevant guidelines to maintain legal and ethical billing practices.
  • Reporting :

    Generate regular reports on accounts receivable status, collections efforts, and billing performance for management review.

  • Provide insights and recommendations based on the analysis of financial reports.
  • Benefits :

  • Medical Insurance
  • Paid Leave
  • Holidays
  • 401k
  • Short Term Disability
  • Qualifications :

  • Previous experience in a similar role within healthcare finance or billing.
  • Strong understanding of insurance processes and healthcare billing regulations.
  • Excellent communication and negotiation skills.
  • Proficient in relevant software applications for billing and financial record-keeping.
  • If you are a dedicated and experienced Accounts Receivable professional with a passion for ensuring accurate financial transactions in a healthcare setting, we encourage you to apply.

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