Bistro Attendant-Gettysburg Marriott

Responsible for taking orders, and preparing order items to guest satisfaction.

• Anticipate guest needs, respond promptly and acknowledge all guests, maintaining

positive guest relations at all times.

• Resolve guest complaints, ensuring guest satisfaction in each interaction.
• Responsible for cashiering, accurately and efficiently ringing in orders, taking payment

and providing accurate change, when appropriate.

• Responsible for making sure the store and storerooms meet and exceed Remington and

local health department standards of cleanliness and organization.

• Ensure customer satisfaction by communicating with guests to follow through with

special requests, instructions or complaints.

• Work in a cooperative and friendly manner with fellow associates.
• Practice a culture of guest service in all you do; promote courtesy, good will and a

positive attitude in each and every encounter.

• Perform any reasonable request as assigned or directed by management.

Requirements:

• Strong communication skills verbal and written
• High work ethic and self-initiative
• Regular attendance according to established guidelines
• May be required to work varying schedules to reflect the business needs of the property
• Focus and maintain attention to multiple tasks in a short time period, and complete

work assignments within deadline demands, despite frequent interruptions

• Ability to maintain excellent relationships with staff and maintain staff and guest

confidentiality at all times