Operations Manager, Respiratory Therapy

The Respiratory Therapy Manager is responsible for and performs line management functions for the Respiratory Therapy Department. Demonstrates responsibility for the overall fiscal management of the department, conducts and manages performance improvement activities, develops and monitors departmental policies and procedures, acts as a Chief Retention Officer, and performs human resource functions. Provides leadership to the department aligned with Peake of Care and Operational Excellence principles. Leads department culture and functions in keeping with the organizational mission, vision, and values.

Essential Duties and Responsibilities

These duties and responsibilities described below represent the general tasks performed daily; other tasks may be assigned.

• Financial Management
• Prepares yearly operating and capital budgets based upon departmental initiatives, projected volumes and benchmarked staffing standards.
• Controls the financial performance and productivity of assigned departments to meet budget.
• Manages personnel scheduling according to budget, volume, and patient acuity.
• Identifies and explains monthly budget variances.
• Develops and implements cost reduction and revenue initiatives within the department.
• Monitors department payroll to assure adherence to policies by staff and eliminates unnecessary overtime.
• Patient Care Management
• Creates a culture of service excellence that ensures patient and family satisfaction and optimal patient outcomes.
• Utilizes patient rounding to ensure that care standards are being met and analyzes patient care needs to guide staffing decisions.
• Develops, implements, and monitors unit quality improvement plans.
• Establishes collaborative relationships with physicians, other disciplines, and other leaders to achieve clinical practice outcomes.
• Recommends and implements changes in clinical practice or process based on clinical findings, multidisciplinary recommendations and evidence-based practice.
• Creates and maintains an environment that promotes patient and staff safety.
• Maintains operations in keeping with regulatory and professional CRH standards, policies, and procedures.
• Identifies, documents, and submits follow-up of problem solving for patient complaints and/or safety events.
• Provides structure that facilitates emotional and situational support for all staff.
• Supports timely and effective patient throughput and other initiatives that encourage and enhance the patient’s hospital experience.
• Human Resource Management
• Manages human resource functions according to organizational policy and procedure.
• Recruits, selects, and retains qualified staff whose performance and values demonstrate the goals of the team.
• Encourages, maximizes, and provides opportunities for staff development.
• Formulates and implements strategies for professional advancement and retention.
• Recognizes staff for performance excellence and effectively evaluates and coaches staff with areas of needed development.
• Creates an environment that encourages, recognizes, and rewards risk-taking, creativity, and innovation.
• Implements a department structure and process that supports shared governance.
• Fosters a work environment that is conducive to cooperation, teamwork and encourages communication.
• Demonstrates effective problem-solving, conflict resolution, and negotiating skills.
• Manages stress, conflicting priorities, time management, and the effective use of meetings both within and outside of the department.
• Demonstrates constructive and effective relationships with staff, peers, and customers.
• Maintains positive employee relations and good employee morale. Emphasizes the team approach to work. Motivates and mentors those to strive for excellence.
• Professional Growth and Behavior
• Demonstrates clinical competency and remains current in professional area of practice.
• Utilizes opportunities for professional growth.
• Presents lectures and in-services for staff, patients, and orientees.
• Networks actively with professional organizations.
• Acts as a liaison between patients, families, and health care providers
• Maintains certification in professional area.
• Promotes professional respiratory therapy practice as defined by the American Association for Respiratory Care (AARC).
• Models and encourages high standards of courtesy, honesty, integrity, trust, openness, and respect for others.
• Works harmoniously with team toward the accomplishment of common goals.

Supervisory Responsibilities

Reports to: Director of Critical Care

Supervises: Department staff

Responsibilities: Management of department performance and personnel.

Qualifications

Education and Experience

• Minimum Required Education: Successful completion of an accredited respiratory therapy program
• Preferred Education: Bachelor’s degree in respiratory therapy
• Minimum Experience: 3 years’ management experience in Respiratory services field.

Certificates, Licenses, Registrations

• Applicants must be RRT (Registered Respiratory Therapist) and BLS certified in the Commonwealth of Virginia.
• Must obtain PALS, NRP and ACLS within 120 days of hire.