What are the responsibilities and job description for the Customer Relations Administrator position at Chesmar Homes?
Job Details
Job Location
Kyle, TX
Description
Our Story
Are you are looking for a fun new place to call home? If you desire the opportunity to work with people that feel like family, a place that values respect of others, ownership for your role in the organization, and freedom to do the right thing, you just may have what it takes to be a Chesmarian.
Chesmar Homes entered the Texas market in 2005 with a mission and philosophy rooted in the core values: Do the Right Thing, Respect Everyone, Ownership, Freedom & Responsibility, and Having Fun. Two years ago, Chesmar joined the Sekisui House family, one of the world’s largest homebuilders and together we are dedicated to making home the happiest place in the world.
We focus on building uniquely styled homes with superior craftsmanship, aspiring to be the builder of choice for our homeowners. At Chesmar Homes, we believe in fostering an inclusive work environment that promotes work-life balance and supports our team in every way. We are Chesmarians, united in setting the higher standard in everything we do. Building homes is not just our job; it’s our passion, ingrained in our DNA.
Your Next Great Adventure
As the Customer Relations Administrator, you will be the key point of contact for customers and project vendors, responsible for managing customer inquiries and supporting the customer service team. Your duties will include handling service calls related to warranties and repairs, scheduling service appointments for homeowners, and overseeing email correspondence related to projects and customer support. Additionally, you will manage document control and various administrative functions to ensure smooth operations. You will also generate and run monthly and weekly reports to track service activity. A significant part of the role involves delivering exceptional customer service, both internally to your team and externally to clients and vendors, ensuring all needs and expectations are met efficiently and professionally.
Qualifications
Success is Built On
We want all people to be “better” for being part of Chesmar. Better is defined as better professionally, better financially, better physically and better mentally. Our benefits programs are designed to help you meet those goals. We include opportunities for professional development and continued education, generous 401k and tuition reimbursement programs, unique medical benefits focused on helping you stay healthy, and multiple options for mental and physical wellness along with a generous PTO policy.
Chesmar Homes is an equal opportunity employer and does not discriminate against applicants or employees. We welcome applications regardless of race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.
If this sounds like fun, we would love to hear your story. Apply today and join the Chesmar Homes family!
Job Location
Kyle, TX
Description
Our Story
Are you are looking for a fun new place to call home? If you desire the opportunity to work with people that feel like family, a place that values respect of others, ownership for your role in the organization, and freedom to do the right thing, you just may have what it takes to be a Chesmarian.
Chesmar Homes entered the Texas market in 2005 with a mission and philosophy rooted in the core values: Do the Right Thing, Respect Everyone, Ownership, Freedom & Responsibility, and Having Fun. Two years ago, Chesmar joined the Sekisui House family, one of the world’s largest homebuilders and together we are dedicated to making home the happiest place in the world.
We focus on building uniquely styled homes with superior craftsmanship, aspiring to be the builder of choice for our homeowners. At Chesmar Homes, we believe in fostering an inclusive work environment that promotes work-life balance and supports our team in every way. We are Chesmarians, united in setting the higher standard in everything we do. Building homes is not just our job; it’s our passion, ingrained in our DNA.
Your Next Great Adventure
As the Customer Relations Administrator, you will be the key point of contact for customers and project vendors, responsible for managing customer inquiries and supporting the customer service team. Your duties will include handling service calls related to warranties and repairs, scheduling service appointments for homeowners, and overseeing email correspondence related to projects and customer support. Additionally, you will manage document control and various administrative functions to ensure smooth operations. You will also generate and run monthly and weekly reports to track service activity. A significant part of the role involves delivering exceptional customer service, both internally to your team and externally to clients and vendors, ensuring all needs and expectations are met efficiently and professionally.
Qualifications
Success is Built On
- Proficient with standard software (Windows, Word, Excel, Outlook) and office management systems.
- Strong interpersonal, verbal, and written communication skills with a focus on customer service.
- Attention to detail with the ability to manage tasks efficiently in a fast-paced environment.
- Excellent time management, multitasking, and prioritization skills.
- Valid driver’s license, professional appearance, and ability to pass a background check.
We want all people to be “better” for being part of Chesmar. Better is defined as better professionally, better financially, better physically and better mentally. Our benefits programs are designed to help you meet those goals. We include opportunities for professional development and continued education, generous 401k and tuition reimbursement programs, unique medical benefits focused on helping you stay healthy, and multiple options for mental and physical wellness along with a generous PTO policy.
Chesmar Homes is an equal opportunity employer and does not discriminate against applicants or employees. We welcome applications regardless of race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.
If this sounds like fun, we would love to hear your story. Apply today and join the Chesmar Homes family!
