Grocery Manager

Full-Time

$21.50 - $26.50

Grocery Manager

Perform and oversee work in the areas of:
● Plan, direct, and coordinate daily operations of the Grocery Department
● Meet sales, gross, and labor goals
● Department scheduling and time card approval
● Staff recruitment, orientation, and training
● Workplace safety
● Basic maintenance and repairs
● Oversee Liquor Store Operations

These tasks are important to the company because they promote Chester’s mission, customer satisfaction, employee happiness, successful vendor relations, and company profitability.

Although many Essential Functions are performed according to established procedures, independent decisions will have to be made.

Essential Job Functions
● Oversee activities directly relating to customer service and the customer experience
● Direct and coordinate activities of department production, pricing, and sales
● Review performance data and assess goal achievement to determine areas needing improvement
● Managing staff, overseeing work schedules, and assigning specific duties
● Establish and implement departmental policies, goals, objectives, and procedures
● Communicating issues with subordinates and superiors as necessary
● Determine staffing requirements, interview, hire and oversee training of new employees
● Work with other managers in planning and directing promotional activities
● Oversee workplace safety in the Grocery Department
● Knowledge of departmental mechanical systems, monitoring, and basic maintenance of equipment

Non­essential Job Functions
● Regularly attend or participate in large community activities
● Participate in nearly all store events

Requirements
● Previous Department Manager, Supervisor, or equivalent experience
● Ability to pass a background check as described in the Safe Hiring Plan
● Intermediate knowledge and experience with computer systems
● Experience using office suites in a business setting, or equivalent education
● Ability to follow written instructions exactly
● Comfort performing monetary transactions
● Ability to communicate clearly with employees, customers, and vendors
● Strong organizational skills

Other Skills/Abilities

● Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
● Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
● Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation, and personnel information systems.
● Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
● Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, and sales techniques.
● Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
● Speaking — Talking to others to convey information effectively.
● Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
● Writing — Communicating effectively in writing as appropriate for the needs of the audience.
● Coordination — Adjusting actions in relation to others' actions.
● Time Management — Managing one's own time and the time of others.
● Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
● Monitoring — Monitoring/Assessing the performance of yourself, other individuals, or organizations to make improvements or take corrective action.
● Negotiation — Bringing others together and trying to reconcile differences.
● Active Learning — Understanding the implications of new information for both current and future problem­solving and decision­making.
● Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong.
● Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
● Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
● Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.

• Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, vendors, government, and other external sources.
• Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Physical Requirements

● Ability to sit and use a computer for a period of 2 hours
● Ability to occasionally lift up to 40 pound
● Ability to stand, walk, and crouch continuously for 8 hours
● Ability to continuously lift 20 pounds

NOTE: This job description is not intended to be all­inclusive. Employee may perform other related
duties as negotiated to meet the ongoing needs of the organization

Salary : $22 - $27