Residential Program Manager - Sign on Bonus

Job Description

$2,500 Sign on Bonus$

Position Summary: The Program Manager is responsible for managing Chesterwye residential services provided within the Residential Department.

Reporting to this position: Residential Supervisors and Direct Support Professionals (DSP).

Position Summary: The Residential Program Manager works directly with people with Intellectual Disabilities by overseeing the operations of numerous residential homes. This position directly supervises Residential Supervisors within the assigned residential locations. Duties include engaging people in meaningful activities related to their personal goals, supporting them to connect with people in places of interest in their communities, providing support with assistive technology, communication, skill building, discovery activities, maintaining health and safety, and/or personal care needs. Duties also include the supervision of Residential Supervisors and DSP’s assigned to the programs they manage. This position is responsible for ensuring all applicable regulations and Chesterwye policies and procedures are met. In the absence of the Residential Supervisor, the Residential Program Manager is responsible for scheduling DSPs, completing all required documentation, and medical oversight. This position has on-call responsibilities, which may require scheduling flexibility.

Primary Job Function(s):

• Overall management of the assigned homes.
• Develop and maintain a positive working relationship with other organizations, families, and government officials.
• Ensure that the health and safety needs of individuals who receive services are met consistent with COMAR, Center for Medicaid Services, Board of Nursing regulations, accreditation standards, and Chesterwye’s policies and procedures.
• Write outcomes, goals, and strategies as part of the Individual Planning process, and work with the Residential Quality Manager to ensure that progress is being made toward the achievement of those outcomes, goals, and strategies.
• Ensure that medical services for individuals who receive services are completed as required.
• Conduct and document one-on-one supervision meetings with the Residential Supervisor at least once per month.
• Use Chesterwye’s database to ensure accurate and timely input of data and information.
• Ensure that employees are scheduled for shifts, that staff are using Chesterwye’s time management system, and to avoid excessive use of overtime.
• Be on-call 24/7 for your assigned homes.
• Conduct quarterly home visits and ensure follow-up actions on identified issues are completed.
• Ensure that all staff understand and work toward fulfilling the mission of the agency.
• Assist Residential supervisors in preparing for PCP Meetings and individually directed, outcome-oriented planning.
• Attend and monitor Chesterwye’s participation in annual PCP Meetings.
• Evaluate the success of an individual’s Individual Plan based on an agreed-upon schedule.
• Participation in the organizations management team meetings.
• Attend monthly staff meetings with Residential Supervisors.
• Work closely with HR to schedule, interview, and hire new staff.
• Attend DDA-sponsored meetings, orientations, and training as assigned.
• Monitor Client and household funds.
• Review all incident reports and progress reviews for individuals.
• Support and guide direct service staff in their efforts to connect clients to their communities.
• Conduct periodic, unannounced visits to Chesterwye homes
• Ensure timesheets are correct and before submitting to payroll.
• Oversee and supervise petty cash for your homes.
• Maintain a positive and cooperative working relationship with the agency nurse.
• Ensure all monthly paperwork is reviewed and submitted in a timely manner.
• Certifications required: Mandt, CPR/First Aid, CMT, etc. The certification of these three must be completed within the first 3-month of hire
• Maintain all trainings.
• Other duties as assigned.
  
  

Compliance:

• Remain up to date and ensure all team members are trained on the changes to an individual’s PCP and individual-specific training.
• Guarantee all individual-specific protocols, nursing plans, behavioral plans, and other individual-specific information pertaining to someone’s support needs is accurate, revised annually or when necessary.
• Ensure all other mandatory trainings and certifications are completed in the required timeframe for yourself and all DSPs in your assigned programs.
• Ensure completion of daily service notes, daily attendance, and other required documentation by DSPs. Provide feedback and re-training when necessary.
• Monitor that all team member injuries are immediately documented and reported to the appropriate HR representative.
• Complete monthly site assessments and ensure a plan of correction is complete and implemented, following up when necessary.
• Ensure homes and vehicles are well maintained, and request assistance from other support departments if needed.
• Actively participate in all licensing reviews.
• Advocate for the health and safety of people supported, ensuring all required appointments are completed within the needed timeframe, which includes any follow-up or recommendation.
• Communicating with medical personnel during hospitalizations/rehab to ensure medical needs are met during their stay and upon discharge.
  
  

Financial Oversight:

• Work within the program budget, and review weekly work reports and monthly financial statements to ensure adherence to the budget
• Approve payment of bills (medical, room and board, subscriptions etc.)
• Monitor all financial documents for people supported to ensure accuracy and spending integrity.
• Submit credit card receipts and code appropriately.
• Approve credit card receipts of program purchases submitted by the Residential Supervisor.
• Responsible for financial management requirements of individuals and organizational funds based on each program’s policy and expectations.
  
  

Education:

• A Bachelor of Arts degree from an accredited college or university in a human services-related area including, but not limited to, Social Work, Psychology, or Education preferred.
  
  

Experience:

• At least three years of experience in the field of developmental disabilities and one year of supervisory experience.
• Must have access to personal use of a vehicle to conduct agency business, including the transportation of supported individuals.
• Must have a valid driver’s license and an acceptable driving record as determined by criteria established by Chesterwye’s insurance carrier and Chesterwye policy.
  
  

Working Conditions:

• 8 hour shift
• Monday to Friday
• On-call Some evenings and weekends are required.
• Some lifting up to 50 lbs.
  
  

Employee Benefits:

• Health (Vision included)
• Prescription Drug
• Dental
• Accidental Death and Dismemberment
• Term Life Insurance
• Group Basic Life and AD&D (100% employer paid)
• Traditional & Roth 401(k) Plans & Employer match
• Vacation
• Sick leave
• Holidays
• Employee Referral Bonus
• Weekend Differential Pay
• Club One Gym Membership Discount
• Supplemental Insurance Plans (AFLAC)
  
  

Company Description

The mission of Chesterwye Center Inc. is to assist people with developmental and intellectual disabilities to pursue community membership

through employment, community living, natural supports, and developing meaningful relationships in their community.

The mission of Chesterwye Center Inc. is to assist people with developmental and intellectual disabilities to pursue community membership through employment, community living, natural supports, and developing meaningful relationships in their community.