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Director of Employee Relations & Administration

Chestnut Ridge Senior Living
Chester, PA Full Time
POSTED ON 12/23/2024
AVAILABLE BEFORE 2/21/2025

Now Hiring: Director of Employee Relations & Administration

We are looking for a Director of Employee Relations & Administration to join our leadership team at Chestnut Ridge of Wallingford, a leading personal and memory care community in Chester, PA.

Apply today to become a valued member of our incredible team at Chestnut Ridge Wallingford, proudly part of Morningside Elite Management, one of the only women-owned and operated senior-living management companies in the nation. Together we THRIVE!

What we are offering:

  • Competitive Base Salary!
  • Deficiency-Free Annual Survey Bonus - $500
  • Referral Bonus – $750 for full-time employee referrals and $375 for part-time referrals.
  • 401K Match - company will match 50% of the first 4%. 100% vested after 6 years.
  • Paid Time Off – 10 days in your first year as Full-time employee & 6 days as Part-Time.
  • Floating Holidays.
  • Holiday Pay.
  • Medical, Dental and Vision insurance.
  • Employer Paid Life and AD&D insurance.
  • Employer Paid Hospital Insurance.
  • Employee Exclusive Discount program by LifeMart.
  • Professional growth and development opportunities.
  • Employee Appreciation Events.

Position Summary:

The Director of Employee Relations & Administration will play a vital role in creating a positive, supportive, and high-performance work environment that aligns with our organizational goals. This person will oversee Human Resources programs and policies, employee benefits, compliance, and community administration functions.

The Director of Employee Relations & Administration will be responsible for:

Human Resources:

  • Assisting Executive Director and other Directors in conducting recruiting, performance and termination processes in accordance with company policy.
  • Counseling Directors and employees on issues related to EEO, ADA, recruitment, performance and termination guidelines.
  • Onboarding and orienting new hires and promoted employees.
  • Performing general payroll duties as required by the community.
  • Ensuring required training courses are completed initially upon hire, and annually thereafter, by all employees.
  • Assisting with investigations into employee complaints and conflicts, ensuring fair and thorough examination of facts and circumstances.
  • Tracking and filing annual performance reviews and performance improvement plans.
  • Oversight of disciplinary process per company policy.
  • Benefit administration including 401K administration and employee enrollment.
  • Processing/filing workers’ compensation claims, FMLA requests, disability leaves.
  • Facilitating training programs for managers and employees on topics such as workplace diversity, workplace harassment, sexual harassment, conflict resolution, and effective communication to foster a harmonious workplace culture.
  • Maintaining employee break areas to include posting of all Federal and State Mandated communications, internal and external postings, and company news.

Recruitment:

  • Posting open positions and promotional opportunities externally and internally as per company policy.
  • Change to: Responsible for notification and posting open positions and promotion opportunities per company policy.
  • Proactively and expeditiously filling open positions.
  • Coordinating and hosting on-site job fairs at community.
  • Attending external job fairs, partnering with community colleges and technical schools
  • Screening applicants and scheduling interviews.
  • Issuing new employment offer letters and promotional offers to all employees.
  • Collecting and verifying all necessary information for new applicants and hires, including offer letters and ensuring the completion of onboarding procedures for all employees.
  • Coordinating orientation schedules and ensuring comprehensive training program is completed upon hire.

Employee Appreciation:

  • Helping to create an environment where employees feel appreciated, valued and respected.
  • Creating and overseeing unique employee retention and appreciation events and programs. Establishing a monthly schedule.
  • Coordinating corporate incentive and bonus programs.
  • Recognizing employee birthdays and anniversaries.

Administration:

  • Ensuring the confidentiality of office records, restricted information, and all employee data, maintaining privacy at all times.
  • Overseeing the processing of community payroll and time clock management.
  • Creating and maintaining employee files including certifications and licenses.
  • Maintaining all resident administrative files.
  • Monitoring and reviewing equipment leases and performing accounts payables tasks.
  • Maintaining office supply inventory.
  • Reconciling monthly debit card and petty cash requisitions.
  • Completing Check Scan – remote deposit of resident check payments.
  • Other duties as assigned.

Qualifications/Skills/Educational Requirements:

  • An Associate’s Degree (A. A.) or equivalent from two-year College or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Human Resources experience and/or SHRM certification is a plus.

Morningside Elite Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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