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Bakery Guest Service Associate

Chetzels Bakehouse
Brentwood, TN Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 5/10/2025

Bakery Guest Service Associate | Chetzels Bakehouse

Job Details

$10 - $15 per hour plus tips

25 - 30 hours per week (part time)

One five to six-hour shift per day

Benefits

  • Bring joy to people with food allergies and special diets who normally have strict limits to what they can eat - the delicious food you will help make isn’t a compromise!
  • Opportunities for career advancement
  • Fun, friendly, energetic kitchen environment
  • Compensation includes tips

Qualifications, Experience, Skills

  • Greet and assist customers efficiently while anticipating their needs
  • Communicate effectively with guests over the phone and in person, demonstrating excellent phone etiquette
  • A positive attitude and willingness to learn a rotating menu
  • Utilize retail math skills to assist with pricing inquiries and product availability
  • Upsell food and drink items to enhance the guest experience while meeting sales goals
  • Operate a POS device for credit card transactions
  • Handle cash transactions including basic math for change
  • Record customer feedback in detail about food and drink items
  • Prepare and serve coffees, teas, and other beverages
  • Place baked food items on the display trays
  • Restock food items involving heating frozen raw food items in the oven to refill display trays
  • Heat up Empanadas on the flat top and serve them with salad in food containers
  • Monitor and maintain supplies at drink station areas
  • Cleaning and sanitizing work areas including glass surfaces during shift and for next shift
  • Follow health, safety, and sanitation guidelines for all products
  • Perform additional duties as assigned by management
  • Be detail oriented since some of our customers can have severe allergic reactions to cross-contamination of ingredients (like nuts).
  • Ability to continuously stand, walk, bend, squat, use a ladder.

Our Values

  • Ownership: Great things happen when everyone feels responsible for the team's success
  • No Ego: Everybody works and the best idea wins
  • Equality: We are dedicated to treating everyone fairly
  • Pride: Do your best work, no matter how minor the task

Job Description

Chetzels Bakehouse is a brand new gluten-free bakery opening in Brentwood. We offer a range of sweet and savory goods with an international fusion twist, all made from scratch! It’s not your typical cupcakes and cookies.

We’re looking for an 16 years old Bakery Guest Service Associate to work part time, five days per week. Our business hours are 7am - 4pm, Tuesday through Saturday, and we are closed Sunday and Monday.

We are a retail kitchen with no sitting down service. Shift hours will be in the range of 7am - 4pm. As a bakery, we will work during some important holiday seasons such as between Christmas and New Years, throughout Ramaden, Easter and Passover; or at least up to the holiday date with one day off immediately after the rush.

Some typical tasks would include:

  • Heat premade frozen empanadas to serve with a premade salad
  • Make a variety of drinks from recipes (coffee, Boba, fresh fruit juices/smoothies)
  • Bake premade frozen raw foods to replace quantities on display
  • Operate a coffee machine
  • Simple math calculations and POS handling
  • Cleaning front area and equipment during and at the end of your shift
  • Tracking supply and ingredient inventory levels
  • Taking detail notes of customer feedback

Examples of things you will NOT be doing as a Baking Prep Assistant I:

  • Won’t be preparing food from scratch
  • Won’t be decorating baked goods

We look forward to hearing from you!

  • Collaborate with the team to ensure timely and efficient completion of tasks
  • Package and prepare food items for sale and distribution
  • Comply with all health and safety guidelines, including strict adherence to dress code and personal hygiene.
  • Must be able to work independently with limited supervision
  • Must follow required modest dress code
  • Maintain a consistent work attendance and punctuality record
  • Speaking English is required

Job Type: Part-time

Pay: $10.00 - $15.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • Day shift

Work Location: In person

Salary : $10 - $15

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