What are the responsibilities and job description for the Automotive Sales Consultant position at Chevrolet of Smithtown?
At Chevrolet of Smithtown, we are seeking a skilled Automotive Sales Consultant to join our team. As a key member of our Business Development Center, you will be responsible for driving sales growth and delivering exceptional customer experiences.
About the Role
This is an exciting opportunity to work in a fast-paced environment where every day brings new challenges. You will be responsible for monitoring and following up with potential customer leads, determining each customer's vehicle needs by active listening, and performing surveys with customers.
Responsibilities
- Following and maintaining relationship with former customers
- Monitoring and contacting internet leads
- Determining each customer's vehicle needs by active listening
- Learning, understanding, and following call and email scripts
- Setting, confirming, and following up on appointments sales and service
- Performing surveys with customers
Requirements
- High school diploma or GED
- Preferably a proven track record in BDC center or call center
- Excellent customer service and communication skills
- Ability to establish rapport and build relationships to ensure repeat customers
- Strong multi-tasking and organization skills
- Basic computer proficiency
- Verifiable work history
- Professional appearance and demeanor
