Dealership:

Lithia Chevrolet of Wasilla

Now Hiring a Main Line Service Advisor

Pay Range: $6k - $9k/monthly (DOE)

Join Lithia Motors, Inc., a Fortune 200 company renowned for its excellent culture and commitment to employee growth. At Lithia Chevrolet of Wasilla, we prioritize a positive, supportive environment where our team members can thrive and build long-lasting careers.

Job Description

We are seeking a dedicated and customer-focused Main Line Service Advisor to join our team. In this role, you will be the primary point of contact for our customers, providing exceptional service and expert advice on their automotive needs. This position is ideal for someone with a strong background in customer service and sales who is looking to grow with a reputable company.

Key Responsibilities

• Greet customers promptly and courteously upon their arrival.

• Listen to customer concerns and questions, providing accurate information and advice.

• Recommend appropriate services and repairs based on customer needs and vehicle condition.

• Provide detailed explanations of services and repairs to customers.

• Upsell additional services and products to enhance customer satisfaction and vehicle performance.

• Maintain customer records and follow up on service requests.

• Collaborate with technicians and the service department to ensure timely and accurate service delivery.

• Ensure high levels of customer satisfaction and retention through exceptional service.

Qualifications

• High school diploma or equivalent.

• Proven experience in customer service or sales, preferably in the automotive industry.

• Strong communication and interpersonal skills.

• Ability to build rapport with customers and provide exceptional service.

• Detail-oriented with strong organizational skills.

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

• Proficiency with computer systems and software used in automotive service management.

What We Offer

• Competitive Pay: We offer a competitive salary that reflects your experience and expertise.

• Consistent Schedule: Enjoy a stable work schedule.

• Supportive Culture: Benefit from a team-oriented, culture-focused workplace that values and supports every employee.

• Career Growth: Opportunities for professional development and advancement within a leading automotive company.

• Long-Term Career: We are looking for individuals who want to build a long-lasting career with us.

How to Apply

If you are a customer service-oriented individual with a passion for sales and the automotive industry, we encourage you to apply. Please submit your resume and a cover letter detailing your experience and qualifications.

Lithia Motors, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.