What are the responsibilities and job description for the Car Wash Attendant position at Chevron?
Job Description for Customer Service Advisor at Chevron Stations Inc (CSI)
We are looking for hard working individuals who value safety, enjoy working as a team and have a positive work attitude.
The perfect fit for our team are self-motivated, dependable people who can work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
Key Responsibilities:
- Guide customers onto Conveyor using hand signals
- Take customer orders of Unlimited Memberships, sell Unlimited Memberships within 15-30 seconds
- Learn Ducky's at Chevron Wash Core Values prior to working your first shift
- Learn Ducky's at Chevron Carwash Service Menu and Unlimited Scripts inside out/100% prior to working your first shift
Responsibilities include:
- Having a positive attitude and interaction with employees and customers
- Cleaning and maintaining car wash site and equipment
- Assist guest with questions on pricing, service, and awareness
- Guiding customers into car wash tunnel
- Sell additional services and unlimited memberships
- Maintain and stock chemicals and equipment
- Assist customers to process transactions
- Maintain SAFE environment on-site while working with others
Requirements:
- A Smile A Customer Service Advisor is all about making people, and their cars, SMILE
- Demonstrated ability to be a motivated and co-operative teammate with confidence in work processes and goals
- Strong verbal and interpersonal communication skills including ability to listen attentively and to communicate information clearly and effectively
- A detail oriented Organizer to keep site clean and inviting
- A resilient, CONSISTENT, go-getter who sees every customer as a new opportunity
- Someone who loves to be Active and engaged in doing something all the time
- Maintain the highest level of professionalism through the way you dress, carry yourself and interact with customers
- Retail and/or Hospitality experience preferred
- Valid Drivers license, good driving record and in-force liability insurance
- Role models Chevron Way values
Selling:
- Educate every customer on the services that will best fit their needs by proactively explaining the features and benefits of our services
Qualifications:
- Must be able to stand for periods of time working at kiosk or entrance of car wash tunnel
- Job is outdoors and repetitive
- Must work weekends, holidays, and various hours
Travel:
- Occasional work and travel between adjacent Chevron Stations Inc Express Wash locations
Age Requirements:
- Must be at least 18 years of age or older to work in California locations
- Must be at least 21 years of age or older to work in Management positions
