What are the responsibilities and job description for the Car Wash Attendant position at Chevron?
Job Overview
We are seeking a Customer Service Advisor to join our team at Chevron Stations Inc. (CSI). As a key member of our staff, you will be responsible for providing exceptional customer service, selling products and services, and maintaining a clean and welcoming environment.
Key Responsibilities
- Guide customers onto the conveyor using hand signals.
- Sell Unlimited Memberships within 15-30 seconds, explaining the features and benefits of our services.
- Learn Ducky's at Chevron Wash Core Values and Carwash Service Menu prior to working your first shift.
- Clean and maintain the car wash site and equipment.
- Assist guests with questions on pricing, service, and awareness.
- Guide customers into the car wash tunnel.
- Sell additional services and unlimited memberships.
- Maintain and stock chemicals and equipment.
- Assist customers to process transactions.
- Maintain a SAFE environment on-site while working with others.
Requirements
- A Smile: A Customer Service Advisor is all about making people, and their cars, SMILE.
- Demonstrated ability to be a motivated and co-operative teammate with confidence in work processes and goals.
- Strong verbal and interpersonal communication skills including ability to listen attentively and to communicate information clearly and effectively.
- A detail-oriented Organizer to keep site clean and inviting.
- A resilient, CONSISTENT, go-getter who sees every customer as a new opportunity.
- Someone who loves to be Active and engaged in doing something all the time.
- Make sure the Site appearance & Cleanliness (Especially bathrooms) is always at a level that impresses our customers.
- Maintain the highest level of professionalism through the way you dress, carry yourself and interact with customers.
- Retail and/or Hospitality experience preferred.
- Valid Drivers license, good driving record and in-force liability insurance.
- Role models Chevron Way values.
Additional Information
- Must be able to stand for periods of time working at kiosk or entrance of car wash tunnel.
- Job is outdoors and repetitive.
- Must work weekends, holidays, and various hours.
- Occasional work and travel between adjacent Chevron Stations Inc Express Wash locations.
- Must be at least 18 years of age or older to work in California locations.
- Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Benefits
- Full-time & Part-time shifts available.
- Direct Deposit with competitive weekly pay.
- Health & Wellness packages available for purchase.
- Education reimbursement program.
- Management Bonus Program.
- Loyalty Service time Program.
- Commuter benefit Program.
