What are the responsibilities and job description for the Area Manager I position at Chewy?
Our Opportunity:
Chewy is hiring an Area Manager for our Wilkes-Barre, PA. Fulfillment Center! This individual will lead all aspects of the direction of hourly associates in the accurate receiving, and storage shipping of product. Responsible for meeting and exceeding established productivity, labor and quality objectives. We believe there is excellence in all we do and accept nothing less! You'll be successful in this role because you're passionate about supporting your team and recognize their effort and achievements.
What you'll do:
- Handle the fast pace associated with day-to-day operations in a fast-paced E-Commerce distribution environment and uphold a positive, motivating leadership presence
- Ensure that standards are established and followed
- Work actively with associates to ensure success
- Lead accurate unloading and put away of containers in timely basis to ensure containers are returned without additional charges and 100% accurate
- Ensure that accurate orientation and training occurs for hourly associates and verify standards are understood and adhered to
- Observe employee activities and offer assessments and encouraging acknowledgement on safety, quality of work, metrics, and demeanor
- Handle employee questions, concerns, and follow up with the intent to maintain a positive work environment and earn trust
- Drive standards through the day by motivating, guiding, and holding Team Associates accountable to known standards and positive reinforcement of the appropriate behavior
- Actively develop and promote open lines of communication to maintain and develop positive employee relations, encourage employee involvement in the process, and recognize employees for their accomplishment and ideas
- Complete required documentation for tracking attendance, efficiency, behavior, and safety
- Be able to investigate within a process and drive process improvements through associate feedback, analyzing data, and up channeling changes to acquire departmental goals
What you'll need:
- Associate Degree - Bachelors’ degree preferred
- 2-4 years’ supervisory experience preferably in a warehouse or distribution center environment
- Excellent interpersonal expertise, oral and written communication skills, and strong attention to detail
- Intermediate skills in working on computers – Microsoft office package and time keeping software solutions
- Ability to work flexible schedule to include nights and weekends if business require it
- Position may require travel
- Bonus: Bilingual in Spanish
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
If you have a question regarding your application, please contact HR@chewy.com.
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