What are the responsibilities and job description for the Financial Navigator Manager position at Cheyenne Regional Medical Center?
A Financial Navigator Manager oversees daily operations and develops the team, ensuring compliance with screenings and applications for financial assistance.
Job Description
The Financial Navigator Manager is responsible for reviewing and approving financial assistance applications, collaborating with other departments, and streamlining workflows to improve patient care.
Key responsibilities include:
- Training and developing the Financial Navigator team
- Managing daily operations and ensuring compliance
- Collaborating with registration, case management, HIM, and billing departments
- Streamlining workflows and improving processes
Requirements
To be successful in this role, you will need:
- Bachelor's degree or higher (or equivalent experience)
- Three or more years of experience in patient finance, insurance benefits, and financial assistance programs
- Ability to work a flexible schedule and prioritize tasks according to consumer needs
- Excellent interpersonal communication and customer service skills
- Knowledge of health insurance options and public benefits
Desired Skills
The ideal candidate will possess:
- Advanced knowledge of health insurance options and public benefits
- Ability to explain how health insurance works in a manner that consumers understand
- Knowledge of state, local, and federal social services agencies and programs
- High initiative and ability to work with minimal supervision
About Cheyenne Regional Medical Center
Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad. Today, we are the largest hospital in Wyoming, employing over 2,000 people and treating over 350,000 patients annually.
