What are the responsibilities and job description for the Continuing Care Coordinator LPN position at CHI Memorial Chattanooga?
Overview
Continuing Care Coordinator LPN
CHI Memorial Hospital now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia. We offer the following benefits to support you and your family: On-site childcare with extended hours Care@Work premium account for additional support with children pets dependent adults and household needs Employee Assistance Program (EAP) for you and your family Paid Time Off (PTO) Health/Dental/Vision Insurance Flexible spending accounts Voluntary Protection: Group Accident Critical Illness and Identify Theft Adoption Assistance Tuition Assistance for career growth and development Matching 401(k) and 457(b) Retirement Programs Wellness Program
Responsibilities
Assessment
Leadership
Performs job with minimal supervision demonstrating ability to make independent self directed decisions in accordance with established policies and procedures, within scope of practice while maintaining a professional attitude.
Critical Thinking
Monitors member's compliance with scheduling and keeping PCP and specialist appointments identifying patterns of nonadherence and coordinates scheduling of needed member appointments
Relationships
Develops effective give and take relationships with others including various healthcare team members across the continuum; understands the agendas and perspectives of others; recognizes and effectively balances the interests and needs of one’s own group with those of the broader organization. Proactively seeks additional clinical input to ensure appropriate level of care/services provided.
Additional Responsibilities
May also be required to meet patients and or family members either in the community, at home, or other location. Must be able to assess the environment for safety for self and patients and escalate any concerns to the Medical Social Worker, Licensed Social Worker and/or Registered Nurse member of the care team for further action.
Qualifications
Pay Range
$20.50 - $27.73 /hour
Continuing Care Coordinator LPN
Full Time
Monday-Friday 8am-5pm
CHI Memorial Hospital now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia. We offer the following benefits to support you and your family: On-site childcare with extended hours Care@Work premium account for additional support with children pets dependent adults and household needs Employee Assistance Program (EAP) for you and your family Paid Time Off (PTO) Health/Dental/Vision Insurance Flexible spending accounts Voluntary Protection: Group Accident Critical Illness and Identify Theft Adoption Assistance Tuition Assistance for career growth and development Matching 401(k) and 457(b) Retirement Programs Wellness Program
Responsibilities
Job Summary
The Licensed Vocational Nurse (LVN)/Licensed Practical Nurse (LPN) is responsible for knowing his/her professional scope of orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The LVN performs patient care management services that support the established plan of care as directed by the other licensed staff within the team (department). This includes assisting in relaying instructions from the physician to a patient or authorized person, and collecting patient data, documenting patient concerns, patient messages, and any instructions or education provided within the care management operational platform. Providing leadership to support staff.
Essential Key Job Responsibilities
Assessment
Conducts screenings based on criteria, refers patients to healthcare programs, specialists and other multidisciplinary team members such as a diabetes health educator, home visit provider, geriatric clinic, home health, pharmacist, etc.
As per guidelines and or red flag criteria escalates to the RN or SW or supervisor when patient needs or concerns are beyond his/her scope of practice.
Assist patients and or caregivers in achieving compliance and improving adherence to plan of care notifying RN/SW or provider of issues and collaborating with multidisciplinary team members (primary care physician, social workers, pharmacists, home visit providers, etc) based on the patient's established plan of care.
Coach's patients, family and/or caregivers about the disease process including how to recognize signs and symptoms of worsening disease and next steps. Based on care plan or program criteria, identifies appropriate cases to discontinue from the program and collaborates with SW and RN to document rationale accordingly.
Leadership
Performs job with minimal supervision demonstrating ability to make independent self directed decisions in accordance with established policies and procedures, within scope of practice while maintaining a professional attitude.
Serves as an advocate and liaison between patient/family and physician, hospital staff, members of the health care team, clinic care coordinators, and community resources
Participates in departmental and organizational committees, meetings and projects as applicable.
Critical Thinking
Monitors member's compliance with scheduling and keeping PCP and specialist appointments identifying patterns of nonadherence and coordinates scheduling of needed member appointments
Assists patients with navigating the healthcare system to minimize fragmentation in services, obtain timely care and appropriate access to providers, services and necessary procedures, escalating patients as per scope of practice
Relationships
Develops effective give and take relationships with others including various healthcare team members across the continuum; understands the agendas and perspectives of others; recognizes and effectively balances the interests and needs of one’s own group with those of the broader organization. Proactively seeks additional clinical input to ensure appropriate level of care/services provided.
Additional Responsibilities
May also be required to meet patients and or family members either in the community, at home, or other location. Must be able to assess the environment for safety for self and patients and escalate any concerns to the Medical Social Worker, Licensed Social Worker and/or Registered Nurse member of the care team for further action.
May also be required to:
Concerns or complaints
Research and recommend appropriate follow-up and or corrective measures
Identify opportunities to achieve department process excellence through a thorough analysis of available data and involvement of interdisciplinary teams
Department Audits
Assist with audits at the direction of the manager
Consolidate audit results and provide analysis of results
Day to day operations:
At the direction of the manager, assist with hiring by organizing peer interviews
Work in conjunction with management to ensure daily performance of staff supports effective, safe and efficient patient care and department operations
Mentor new employees meeting weekly with the employee and or leadership to track progress, ensure appropriate communication with team members
Identifies and actively participates (or leads) projects to assist with team self-actualization
Designs plans for data gathering and analysis of baseline, and ongoing assessment of success throughout the project, provides ongoing support to team members in collecting, interpreting, and communication of data, and developing action plans accordingly
Team conferences attend and participate at interdisciplinary team meetings
Initiate patient care conferences when needed
Committee participation outside of operational departmental work
Qualifications
- Graduate of an accredited school of nursing: Licensed Vocational/Practical Nursing
- 2 years relevant experience or advanced degree required
- 3 to 5 years experience preferred
- State issued license as a LPN as outlined below
- Manages and works closely with interdisciplinary partners in the management of identified patient populations. Works with a mix of clinical, operational, and business activities related to that partnership
- Escalates patient care issues based on red flag criteria or other patient care situations beyond scope of practice as identified by the local state regulations
- Implements specific program goals including high priority case management redesign efforts required to improve performance
- Works closely with and in partnership with Community resource partners, Post Acute Care Providers, Acute Care Coordinators and other clinical staff who are focused on care coordination in order to ensure that patients' care and transition of care from acute care to post-acute and ambulatory care are seamless
- Escalates any internal and external customer concerns to the RN, SW or market leader
- Excellent computer skills and ability to learn new systems
- Strong organizational (time management) and interpersonal skills
- Ability to handle multiple priorities with strong attention to detail
- Ability to communicate effectively using written and verbal skills. Proficient in email communications and internet usage along with basic use of Microsoft Excel and Word
- Knowledge of information technology to evaluate care effectiveness (care process, outcomes and cost)
Pay Range
$20.50 - $27.73 /hour
Salary : $21 - $28
