What are the responsibilities and job description for the Inside Sales Representative position at Chicago Anodizing Company?
Company Description
Chicago Anodizing Company, established in 1947, is a renowned supplier of anodized finishes worldwide. Specializing in providing durable and cosmetically appealing finishes for aluminum products, we cater to customers seeking high volume capabilities, repeatable processes, and color matching. With over 75 years of experience, our state-of-the-art facilities and expertise in anodic coatings set us apart in the industry, giving our customers utmost confidence in our metal finishing services.
Role Description
This is a full-time on-site role as an Inside Sales Representative at Chicago Anodizing Company in Chicago, IL. The Inside Sales Representative will be responsible for customer satisfaction, lead generation, account management, and providing exceptional customer service on a daily basis.
Qualifications
- Customer Satisfaction and Customer Service experience
- Ability to prioritize and multitask effectively
- Sales or customer service experience in the manufacturing industry
- Bachelor's degree in business administration or related field
- Basic computer skills
Responsibilities:
- Respond to inbound inquiries and leads, providing product information and sales support.
- Conduct outbound sales calls to potential customers to generate new business opportunities.
- Build and maintain strong customer relationships to ensure customer satisfaction and loyalty.
- Work closely with the sales team to develop and implement effective sales strategies.
- Meet or exceed monthly and quarterly sales targets and KPIs.
- Provide exceptional customer service and support throughout the sales process.