People Operations Generalist

Description

Position Summary: The People Operations Generalist will be responsible for general human resources administration such as record keeping, employee engagement, employee escalations, recruiting, benefits, onboarding, offboarding, streamlining HR practices and responding to employee inquiries. The generalist will work alongside the Interim Finance and People Operations Director to update, review, and change employees’ HR needs, including but not limited to the payroll process, data insights, performance management, and maintaining/enhancing the organization’s administrative policies and procedures.

Essential Functions And Responsibilities

• Manage recruitment efforts, including posting job openings, reviewing applications, screening candidates, scheduling interviews, and conducting background checks.
• Review, solve, and respond to staff inquiries sent to the HR Inbox.
• Create/ update job descriptions as needed.
• Onboard new hires, review employee documents, and coordinate training programs/ assign Paylocity training.
• Offboarding employees, including preparing HR paperwork, conducting orientation/exit meetings, retrieving company property and updating their employment status in the system.
• Assist in coaching, counseling, and guiding managers before executing employee disciplinary actions.
• Maintain and update employee records, ensuring accuracy and confidentiality of information in a timely manner.
• Process employee changes, such as promotions, transfers, terminations, and leave of absence requests, in compliance with organizational policies and applicable laws.
• Assist in administering employee benefits programs, including health insurance, retirement plans, and leave policies.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Assist in maintaining HR policies and procedures, communicating changes to employees, as necessary.
• Assist with employee engagement initiatives and coordinate staff events such as summer outings, staff retreats, all-staff meetings, etc.
• Assist and oversee accurate payroll processing and resolve any payroll-related issues.
• Conduct research on HR best practices, benchmarking data, and industry trends to support the improvement of HR processes.
• Other duties as assigned.
  
  

Requirements

Qualifications:

• Bachelor’s degree in human resources, business administration or public administration with a concentration in human resources, personnel management, benefit administration, or related field preferred.
• A minimum of 3 years’ experience in human resources, benefit administration, or related field is preferred.
• Organizational and project management skills, with the ability to manage multiple priorities, meet deadlines, and adapt to changing circumstances.
• Preferred experience working with a human resource information system (HRIS). Experience with Paylocity is a plus.
  
  

Skills/ Attributes

• Comfortable working in a fast-paced organization.
• Proficient with Microsoft Office (PowerPoint, Word, Excel, and Outlook).
• Able to work independently, establish priorities, meet deadlines, and manage multiple projects simultaneously. Present information and respond to questions from groups of staff, managers, members, and other key stakeholders.
• Demonstrated ability to read and accurately interpret documents such as statutory regulations, government guidance, financial standards, and procedural manuals.
• Ability to draft reports, business correspondence, and letters.
• Detail oriented; good verbal and written communication skills.
• Experience within a nonprofit or government agency preferred.
  
  

The Chicago Architecture Center values the diversity of our community and the neighborhoods around it. We strive for a sense of belonging and empowerment at work. We welcome everyone to join us on our tours, educational programs, and exhibitions, as well as to apply for our job openings.