What are the responsibilities and job description for the MEDICAL ASSISTANT / PATIENT CARE TEAM MEMBER position at Chicago Cosmetic Surgery and Dermatology?

Join Our Team at Chicago Cosmetic Surgery and Dermatology (CCSD) and Chicago Skin Science (CSS)

At CCSD and our retail skincare brand, CSS, we are searching for motivated, emotionally invested, and passionate individuals who are committed to lifelong learning and making a meaningful impact in both healthcare and aesthetics. We value team members who are driven by excellence, innovation, and a genuine desire to grow both personally and professionally.

About Us At CCSD, we proudly bring together a team of world-renowned, board-certified dermatologists and plastic surgeons dedicated to providing exceptional care that blends cutting-edge science with patient-centered compassion. Our practice offers a comprehensive range of services-from advanced medical and surgical dermatology to state-of-the-art cosmetic and plastic surgery procedures-all designed to enhance not just appearance, but also overall health and confidence.

Through our retail brand, CSS, we extend that same expertise into skincare, offering products curated and recommended by our medical professionals. Located in the vibrant River North neighborhood, our state-of-the-art facility is a center for excellence in healthcare and aesthetics, surrounded by Chicago's iconic landmarks and creative energy.

Why Join CCSD and CSS? We believe in recognizing and supporting the incredible efforts of our team. At CCSD and CSS, you'll enjoy a wide array of benefits, including :

Benefits :

Dermatology Technician Certification provided for new hires
401(k) with employer match after one year of employment
Various tiered BCBS Medical (75% employer contribution / max $475 per month) plans as well as Dental and Vision insurance offered
Short term disability, hospitalization, cancer, accidental insurance plans offered
Paid Time Off (PTO) up to 3.5 weeks off in the first year. PTO is used for vacation, sick, or personal time
Cosmetic treatments offered at low cost after 1 year employment
Option to work four (4), 10 hour days or five (5) day work week for a better work / life balance
Other benefits such as : retention bonuses, complimentary products, advanced training / educational opportunities, on-site low cost gym, work outings, volunteer opportunities for local and national organizations and more
Positive office culture focused on a team based approach

Our ideal candidate must possess a positive attitude, be a team player, love to learn and grow, be detail-oriented, like to work in a fast paced / efficient environment, be organized, compassionate and enjoy interacting with patients.

Accountabilities and Performance Objectives :

Verifies patient information by interviewing patient; recording medical history in EMR; confirming purpose of visit.

Prepares patients for examination. Sets up rooms for appropriate procedures.

Assists providers with examinations, cosmetic procedures and surgeries.

Documents all patient notes in an electronic medical record, NexTech.

Secures patient information and maintains patient confidence by completing and safeguarding medical records; keeping patient information confidential.

Responds to patient telephone inquiries.

Maintains pathology, laboratory and device logs.

Administers medications and injections as needed.

Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.

Keeps supplies ready by inventorying stock; placing orders; verifying receipts. Keep exams rooms fully stocked.

Cleans and sterilizes instruments.

Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

Updates job knowledge by participating in educational opportunities; reading professional publications.

Serves and protects the dermatology practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.

Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Maintains professional image through proper attire and grooming.

Assist with inventory as needed - to be delegated by Clinic Liason

Performs other duties as needed.

Performance Requirements :

Ability to effectively obtain chief complaint and document via keyboard efficiently into the electronic health care record.

Displays excellent customer service, communication skills and general etiquette.

Fosters respect, equity, and inclusion.

Ability to understand patient's needs and concerns.

Ability to work as a team member.

Ability to manage multiple tasks simultaneously.

Ability to be organized with attention to detail.

Proficiency in Microsoft platform, outlook, and EMRs.

Proficiency with medical terminology.

Knowledge of CPT and ICD-10 coding.

Education :

High school diploma or equivalent.

Completion of an accredited medical assistant program with the ability to sit for the national Certified Medical Assistant (CMA) exam. Qualified years of experience in lieu of certification may be considered in some cases.

Experience :

Two years experience required; Experience in dermatology or plastic surgery medical practice preferred.

Salary : $475

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MEDICAL ASSISTANT / PATIENT CARE TEAM MEMBER

What are the responsibilities and job description for the MEDICAL ASSISTANT / PATIENT CARE TEAM MEMBER position at Chicago Cosmetic Surgery and Dermatology?

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