What are the responsibilities and job description for the Manager, Scheduling and Planning position at Chicago Cubs?
JOB TITLE: Manager, Scheduling and Planning
DEPARTMENT: Operations
ORGANZIATION: Chicago Cubs
REPORTS TO: Director, Analysis and Planning
FLSA STATUS: Exempt
COMPENSATION: Salary Range $69,000 - $94,900 USD
BEING PART OF THE TEAM
Our business is a team sport that began on a field with baseballs and bats and has evolved into one of the most recognizable brands in sports an entertainment through Cubs baseball and live events. Our success is driven by our people, work to create and inspire change in an engaging, collaborative and inclusive environment. As a team, we continue to build a culture on and off the field that delivers unforgettable experiences for one another, our fans and community. In support of that effort, we expect associates to work primarily in our office. Are you ready to be part of it?
OUR STORY
THE CHICAGO CUBS FRANCHISE is a charter member of Major League Baseball’s National League. Since 1876, the team has won the National League pennant 17 times and was the first team to win back-to-back World Series titles in the 1907 and 1908 seasons. In 2016, the Chicago Cubs made history again when the team won its first World Series in 108 years, ending the longest championship drought in North American sports. Known for its ivy-covered outfield walls, hand-operated scoreboard and famous Marquee sign, iconic Wrigley Field has been the home of the Chicago Cubs since 1914, making it the second oldest ballpark in Major League Baseball.
HOW YOU’LL CONTRIBUTE:
The Manager, Scheduling and Planning will play a critical role in operational planning by managing scheduling processes, coordinating procedural improvements, coordinating reporting and auditing, maintaining system organization, and supporting procurement research and scheduling. Additionally, this position will lead a team of scheduling administrators to ensure the effective execution of work schedules for over 1,000 part-time and seasonal associates. The role requires a strategic mindset to enhance efficiency, leverage technology, and provide best-in-class service to internal and external stakeholders.
THE DAY-TO-DAY:
- Oversee scheduling processes to meet internal staffing needs and third-party group requests, ensuring data integrity and compliance with established standards.
- Support the creation of monthly schedules and address staffing concerns as needed.
- Lead a team of part-time administrative staff in scheduling and workforce management.
- Develop and execute regular reporting to support workforce planning, staffing models, and labor efficiency assessments.
- Compile and organize data for ad hoc reporting requests, translating research findings into clear, concise, and actionable reports or presentations.
- Support automation efforts to enhance reporting capabilities, enabling data-driven decision-making for Operations leaders.
- Maintain and enhance systems, programs, and databases routinely utilized by the Operations department and proactively identify opportunities to improve scheduling operations and data tracking through existing or new technology solutions.
- Facilitate the documentation and retention of Standard Operating Procedures (SOPs) for new purchasing and scheduling methods.
- Assist department managers with procurement projects, including ordering schedules, vendor management, and pricing and feasibility research.
- Support and manage Requests for Proposal (RFPs) for large-scale projects.
- Continuously evaluate and improve procurement by identifying sourcing and cost reduction opportunities.
WHAT YOU’LL BRING:
- Proficiency in Microsoft Office, particularly spreadsheets, with experience in data collection, evaluation, and visual presentation of recommendations.
- At least two years working experience with system management and data integrity.
- More than three years experience working within a complex and/or CBA represented workforce.
- Strong written, verbal, and interpersonal communication skills, with the ability to collaborate across all levels of an organization
- Passion and commitment to delivering a high level of service and timely responses to internal clients, external vendors and partners.
- Demonstrated capability to compartmentalize complex, time intensive work into manageable, smaller milestones.
- Openness to creativity, innovation, and change.
- Ability to occasionally work non-traditional hours, including nights and weekends.
WHAT SETS YOU APART:
- 4-year undergraduate degree at an accredited university or college in the field of Business, Hospitality, Human Resources, or Finance, or equivalent combination of experience, education, and training.
- Certification in business process improvement, business decision modeling, or re-engineering concepts using techniques such as Design Thinking, Lean, or Six Sigma.
- Proven experience in procurement including development and completion of requests for proposals (RFPs), vendor award, contract execution, and overall process management.
TOTAL REWARDS:
- On-site parking
- Transit benefits
- Paid time off: Personal, Sick, Vacation Time, Office Holidays & Winter Break
- Flexible work arrangement
- Casual work attire environment
- Complimentary Meal & beverage plan
- Cubs home game & spring training game ticket allotment (Cubs M360 Specific)
- Access to campus wide Wrigley Field events & pre-sales
- 401K Plan Employee Contribution & Employer Match
- Benefit Plans: Medical, Dental, Vision & Life Insurance
- Health & Wellness engagement & programming
- Variety of associate special events, volunteer opportunities and partnership discounts
- Tuition Reimbursement (Cubs M360 specific)
- Free access to EV charging stations
* This job posting includes the anticipated compensation, which reflects the hourly rate or salary range the Chicago Cubs and its affiliates are considering for this role in the specified location(s) as of the posting date. The expected hiring compensation for this position is either at this rate or near the midpoint of the stated range.
The Chicago Cubs and its affiliates embrace diversity and are committed to building a team that represents all communities. We hold ourselves accountable to include new and different voices in our organization. Everyone is welcome here , and we celebrate what makes each of us unique.
EQUAL OPPORTUNITY EMPLOYMENT
The Chicago Cubs and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Salary : $69,000 - $94,900
