What are the responsibilities and job description for the Premier Sales Assistant (Part-Time) position at Chicago Cubs?
JOB TITLE: Premier Service Assistant
DEPARTMENT: Ticket Services
ORGANZIATION: Chicago Cubs, Marquee 360, Marquee Development
REPORTS TO: Assistant Director, Premier Service
FLSA STATUS: Nonexempt
COMPENSATION: New hire pay rate $18.00 per hour USD
DEPARTMENT: Ticket Services
ORGANZIATION: Chicago Cubs, Marquee 360, Marquee Development
REPORTS TO: Assistant Director, Premier Service
FLSA STATUS: Nonexempt
COMPENSATION: New hire pay rate $18.00 per hour USD
BEING PART OF THE TEAM
Our business is a team sport that began on a field with baseballs and bats and has evolved into one of the most recognizable brands in sports an entertainment through Cubs baseball and live events. Our success is driven by our people, work to create and inspire change in an engaging, collaborative and inclusive environment. As a team, we continue to build a culture on and off the field that delivers unforgettable experiences for one another, our fans and community. In support of that effort, we expect associates to work primarily in our office. Are you ready to be part of it?
Our business is a team sport that began on a field with baseballs and bats and has evolved into one of the most recognizable brands in sports an entertainment through Cubs baseball and live events. Our success is driven by our people, work to create and inspire change in an engaging, collaborative and inclusive environment. As a team, we continue to build a culture on and off the field that delivers unforgettable experiences for one another, our fans and community. In support of that effort, we expect associates to work primarily in our office. Are you ready to be part of it?
OUR STORY
THE CHICAGO CUBS FRANCHISE The Chicago Cubs franchise, a charter member of Major League Baseball’s National League since 1876, has won the National League pennant 17 times and was the first team to win back-to-back World Series titles in the 1907 and 1908 seasons. In 2016, the Chicago Cubs made history again when the team won its first World Series in 108 years, ending the longest championship drought in North American sports. Known for its ivy-covered outfield walls, hand-operated scoreboard and famous Marquee, iconic Wrigley Field has been the home of the Chicago Cubs since 1916 and is the second oldest ballpark in Major League Baseball. In 2009, the Ricketts family assumed ownership of the Chicago Cubs and established three main goals for the organization: Win the World Series, Preserve and Improve Wrigley Field, and Be a Good Neighbor.
HOW YOU’LL CONTRIBUTE:
Chicago Cubs Part-Time Associates play vital roles in executing day-to-day service focused tasks and activities within the Ticket Service Department. The ideal candidate will be consistent, energetic, engaging, passionate, personable, proactive and reliable. This position will be scheduled for 20-30 hours per week.
THE DAY-TO-DAY:
- Provide administrative support for Premier Service & Sales teams including but not limited to: mailing, promotional item and gifting organization, and assistance with game day, concerts, and events.
- Assist with the coordination and execution of all Premier Season Ticket related benefits including gift bag deliveries, on field visits and others as needed.
- Support Premier Sales team with single game premier rentals by performing customer service check ins with host of respective space on gamedays to ensure experience is as promised
- Utilize Salesforce CRM to thoroughly record and maintain all client related activities
WHAT YOU’LL BRING:
- Demonstrated ability to display a personable, passionate, determined and professional attitude at all times
- Demonstrated ability to be detail oriented, organized, proven ability to follow through and follow up on all tasks
- Demonstrated ability to function in fast-paced environment, handle multiple projects while adhering to deadlines
- Demonstrated verbal, written and communication skills
- Proficiency with MS Office; demonstrated ability to learn and master new technology as needed
- Demonstrated ability to maintain confidentiality
- Able to work non-traditional hours, including nights, weekends, and holidays
- Minimum 2 years’ experience in a hospitality, sales, business, community outreach, public relations, customer service, or sales setting
WHAT SETS YOU APART:
- Passion for baseball, the Chicago Cubs, Wrigley Field and its unique history
- Positive attitude and the ability to maintain the highest level of professionalism
- Demonstrated ability to work independently while working in a team environment towards goals
- Ability to work under stress
- Responds well to coaching and feedback
- Experience in promotional event planning, execution and delivery
- Self-starter with leadership skills
TOTAL REWARDS:
- Complimentary off-site parking
- Exclusive special events for associates
- Professional development & engagement opportunities
- Access to best-in-class facilities including an associate locker room & break room
* This job posting includes the anticipated compensation, which reflects the hourly rate or salary range the Chicago Cubs and its affiliates are considering for this role in the specified location(s) as of the posting date. Where anticipated compensation is a salary range, the actual base salary offered within that range will be reflective of the candidate’s skills and experience.
The Chicago Cubs and its affiliates embrace diversity and are committed to building a team that represents all communities. We hold ourselves accountable to include new and different voices in our organization. Everyone is welcome here, and we celebrate what makes each of us unique.
Salary : $18
