Retail Sales Consultant - Wireless Expert

Company Description

Chicago Marketing is a private Brand Marketing & Management Firm, we are partnered with some of the most well known fortune 100 clients within the technology, entertainment, television, security, utility, energy, and telecommunication industries.

We currently work within over 30 locations across the Chicago Land area and are planning to expand even more by the end of the year. All positions are full time opportunities, and offer a base salary bonuses and incentives based on a 40 hour work week.

Job Description

Here's your opportunity to join an unstoppable team at a company that's setting a new standard in wireless. This position puts you on the leading edge of the brands that are changing the way people live, work and play.

As a Retail Sales Consultant, you are a wireless expert. This means you have the power to connect customers to the people, places and things that matter most. You move our Client's Brand forward by delivering an unmatched customer experience. You are a guide, a guru, a virtual Jedi master of wireless mobility. You stay current with the latest technologies and trends. You deliver the whole package products, plans and service like nobody's business. Best of all, when you're doing what you do best (being awesome), you're nailing customer satisfaction and growth goals and having fun while doing it. Did we mention you do this with other great people who complete the circle of awesomeness? We call them your Home Base Retail team.

You are the Brand face to the customer and as such, you are the walking embodiments of the brand and our commitment to provide our customers the best possible offer to fit their needs. Great products, great plans, comparable network and outstanding customer experience.

We reward you for your effort with a great total rewards package including health and wellness benefits, paid time off, and an opportunity to earn incentive rewards for selling, serving and delighting customers. As a full-time team member, you can earn more than $40,000 salaried compensation with significant commission upside for top performers. At our firm we believe in paying for performance - the more you sell, the more you should earn.

A Retail Sales Consultant

• Provides a total sales solution to our customers, for any of their wireless/mobility needs. This includes selling the value of our client's devices, accessories and service plans; maximizing customer connections; saving our customers money; personalizing their experience; and protecting their investment
• Delivers an outstanding store experience that improves customer loyalty and strengthens the Brand
• Meets or exceeds key performance objectives, including sales and customer satisfaction goals
• Accurately sets up accounts, so customers are ready to use their new devices and plans as soon as they leave the store
• Identifies the right solutions for customer billing, technical and/or account issues
• Receives training in their curriculum path to further their skills and career opportunities
• Complies with all operational policies and procedures

Aside from reasonable accommodations or military obligations, employees must be available to work a retail schedule that includes evenings, weekends and holidays.
Basic Qualifications

• High School diploma or equivalent
• Six months retail sales or related experience

This position is in DOWNERS GROVE - reliable transportation is required

Additional Information

All your information will be kept confidential according to EEO guidelines.