What are the responsibilities and job description for the Busser position at Chicago Marriott Northwest?
At Chicago Marriott Northwest, our people come first. We are dedicated to creating a supportive and inclusive work environment that values diversity, growth, development, and well-being. Our commitment to a People First culture is evident in our approach to employee development, benefits, and building meaningful relationships.
We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off. You'll also enjoy unique perks such as employee engagement opportunities, onsite events, local discounts, and employee rates on hotel stays. Plus, we're committed to providing ongoing training and development opportunities to help you build the skills and knowledge needed to advance your career.
Whether you're just starting out in the hospitality industry or are a seasoned professional, Chicago Marriott Northwest offers a supportive and collaborative work environment that encourages growth and fosters success properties worldwide. Join our team and experience the benefits of working for a company that truly values its employees and is dedicated to creating exceptional guest experiences.
Our Location
Chicago Marriott Northwest, nestled in the northwest suburbs off I90 Toll Road and Route 59, just 30 minutes outside of Chicago. Our hotel is the perfect commute and work-home away from home base for suburban, urban and even farm country dwellers.
Our property boasts newly renovated, rooms and suites, opening soon Bar Louie restaurant, Starbucks, M Club for Elite Marriott Members, a banquet hall with plenty of flexible event spaces, a fitness center, and pools. Experience our Culture of Care and discover what a career at the Chicago Marriott Northwest can mean for you!
Our Company Overview
At Chicago Marriott Northwest, we prioritize our "People First" value, which forms the bedrock of our identity. We are a dynamic and dedicated team that values diversity, talent, and passion. Collaborating with mutual respect and unwavering commitment, we empower each member to create a positive impact. Our mission extends beyond monetary compensation; we strive to enrich the lives of our associates through exceptional experiences, comprehensive benefits, and avenues for personal and professional growth.
Busser - Key Responsibilities
As a Busser at our Chicago Marriott Northwest in Hoffman Estates, you will play a crucial role in creating a memorable first impression for our guests. Your engaging personality and exceptional customer service skills will contribute to our goal of providing guests with an unforgettable experience. Your key responsibilities will include:
Table Management:
- Clearing used plates, glasses, silverware, and napkins from tables.
- Resetting tables with clean linens, glassware, and silverware.
- Ensuring tables are clean and ready for the next guests.
Assisting Servers:
- Refilling water glasses and other beverages.
- Delivering food or drinks when servers are busy.
- Stocking condiment stands and busser stations with necessary supplies.
Cleaning and Maintenance:
- Sweeping, mopping, and vacuuming the dining area.
- Cleaning tables, booths, and chairs.
- Removing trash and recycling.
- Polishing silverware and cleaning glasses.
- Maintaining sanitation and safety standards.
Other Duties:
- Greeting guests and escorting them to their tables.
- Assisting with setting up the dining room for service.
- Preparing the dining room for closing, such as cleaning chairs and tables.
- Assisting dishwashers with scraping, stacking, and loading dishes.
- Reporting any damages, shortages, or complaints to the manager.
Busser - Skills & Qualifications
- Excellent customer service and people skills
- In-depth knowledge of food sanitation and safety policies
- Strong attention to detail
- High energy levels
- Ability to work in a team
- Excellent verbal communication
Job Type: Full-time
Pay: $9.00 - $15.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Ability to Commute:
- Hoffman Estates, IL 60192 (Required)
Work Location: In person
Salary : $9 - $15