Demo

Host/ Carryout

Chicago (Melman-Meers)
Chicago, IL Full Time
POSTED ON 2/5/2025
AVAILABLE BEFORE 5/1/2025

We’re hiring people to join our team as HOST / CARRYOUT STAFF!

A Few of Our Host / Carryout Benefits :

  • Restaurant Discounts
  • Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
  • Paid Vacation for Qualifying Employees
  • Blue Cross Blue Shield Medical Insurance
  • Dental & Vision Insurance
  • Life, Accident Protection & Critical Illness Insurance
  • Domestic Partner Benefits
  • 401(k)

Become a part of the SUSHI-SAN team at our new Lincoln Park location! SUSHI-SAN is known for elevated, exceptional Japanese cuisine and service within a relaxed atmosphere. Join one of the hottest restaurant brands in Chicago in a fast-paced, fun team environment, and jumpstart your career in the Lettuce Entertain You team.

Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100 restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

HOST / CARRYOUT JOB DESCRIPTION

The Host-Carryout team is responsible

for the initial, warm greeting and seating of guests, answering telephones,

taking reservations and messages, maintaining accurate guest counts and wait

times and saying goodbye to all guests. Also responsible for taking orders,

checking accuracy, packaging and collecting payment for carryout orders while

ensuring professional service and guest satisfaction. Assist with Coat Check

duties as directed.

Essential

Functions

  • Warmly
  • greet and seat guests in the restaurant

  • Answer
  • telephones, and take orders, messages and reservations

  • Available
  • to work a variety of hours, days and shifts, including weekends

  • Safely
  • and effectively move chairs, tables, highchairs and booster seats

  • Safely and effectively use and
  • operate all necessary tools and equipment

  • Ability to communicate in
  • English in order to perform and follow job requirements in written and spoken

    direction

  • Multitask calmly and effectively under pressure
  • Work in a confined, crowded
  • space of variable noise and temperature levels

  • Able to move and lift up to 10
  • pounds, frequently move and / or lift up to 25 pounds, and occasionally move

    and / or lift up to 50 pounds

  • Ability to stand and walk for
  • an entire shift and move safely through all areas of the restaurant, which may

    include stairs, uneven or slick surfaces

    Responsibilities and Duties

  • Ensure
  • the overall guest experience exceeds expectations and anticipate guests’ needs

  • Greet
  • guests with a warm, sincere smile

    tact and good judgement when dealing with guest challenges and respond to guest

    needs with patience and courtesy

  • Assist
  • with clearing, cleaning and resetting tables and maintain restrooms

  • Sell
  • and accurately account for gift cards

  • Use proper phone and voicemail
  • etiquette and guidelines

  • Accurately
  • record and account for all items ordered, process payments, and balance all

    sales / receipts in compliance with restaurant policies and procedures

  • Understand
  • and respond knowledgeably to questions about the restaurant and menu

    sales techniques to present and encourage current promotions to guests

  • Follow
  • all steps of service

  • Understand
  • and follow the food allergy procedure and special orders / restrictions

  • Proficiency in the use and
  • operation of all necessary tools and equipment, including the reservation,

    telephone, paging and voicemail systems

  • Comply
  • with all safety and sanitation guidelines and procedures

  • Successfully
  • complete alcohol awareness training

  • Follow
  • all rules, policies, procedures and conditions of employment, including those

    outlined in the Employee Handbook

    along well with others and be a team player

  • Other
  • duties will be assigned as needed

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