What are the responsibilities and job description for the Staffing Specialist position at Chicago Public Schools?

Chicago Public Schools (CPS) is a district on the rise, serving over 320,000 students in 500 schools and employing over 44,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. In order to fulfill this mission, we make three commitments to our students, their families, and all Chicagoans : academic progress, financial stability, and integrity. Six core values are embedded within these commitments – student-centered, whole child, equity, academic excellence, community partnership, and continuous learning.

The Educator Equity team works cross functionally within the Talent Office and across the district to ensure high-quality, diverse candidate pipelines that help our schools and departments reach optimal staffing levels. Within the Educator Equity team, led by the Director, several individual units manage programming and initiatives focused on specific candidate groups, such as paraprofessional staff, licensed teachers, and substitute employees, along with providing occasional support to other high-priority groups. The Staffing Specialist, Educator Equity will adhere to three key goals : 1) delivering impeccable customer service, 2) speedy and accurate turn-around of all recruiting transactions, and 3) working as a cross-trained, flexible and cohesive team member. This is a full-time, exempt position, that will be paid for hours worked on a salary basis.

Job Summary

Reporting primarily to the Director, Educator Equity and Recruitment, the Staffing Specialist, Educator Equity will provide Tier 1 customer service support to candidates, including answering calls or emails, and exercise independent judgment in the processing of transactions related to recruitment and staffing candidates. They will evaluate applications from employees to determine eligibility in line with established laws, policies and procedures, as well as work with team members to identify and operationalize process improvements related to their work. This hybrid role requires 40-60% in-person attendance at the office or events weekly, and is based at our Garfield Park office.

The Staffing Specialist will be held accountable for the following responsibilities :

Supporting the Opportunity Schools program (60%), the Staffing Specialist will :

Recruit 25 high-quality teachers into Chicago Public Schools in low-income communities with support and training from the Director
Build strong working partnerships with CPS school leaders to assist them with teacher acquisition and retention
Support the development and implementation of several Talent Office strategies designed to improve teacher recruitment and retention
Represent CPS to critical external partners including prospective teachers, university partners and others
Analyze data to assess the effectiveness of the Educator Equity team’s efforts

Supporting Paraprofessional Recruitment (30%), the Staffing Specialist will :

Support organizing and attending 1-2 in-person and / or community based recruiting events per month

Maintain a community candidate resume book of all engaged candidates and proactively circulate with CPS hiring leaders on a regular basis

Engage with 100 candidates monthly via applications, physical and virtual job fairs and in-person meet and greets

Monitor onboarding dashboard for assigned requisitions and utilize structured communication channels / templates to move candidates forward in the staffing process

Maintain and report candidate metrics on a weekly basis sharing progress of numerical goals

Provide information to candidates about ISBE licensure, which may include reviewing and processing ISBE forms, tracking requests and updates, communicating with ISBE and school administrators if the credentials are deficient, and sending communication once the certification has been issued.

Supporting the Substitute Recruitment team (10%), the Staffing Specialist will :

Cross train with the Substitute Recruitment team to deeply understand the recruitment process and qualifications for various roles in CPS

Co-monitor shared or team inboxes, responding to routine inquiries

Serve as a representative of CPS at events requiring general staff support and a first point of contact for candidates interested in employment with the district

Liaise with other Talent Office departments to help provide answers to candidate questions in a timely and professional manner

Other duties as assigned

In order to be successful and achieve the above responsibilities, the Staffing Specialist must possess the following qualifications :

Education Required :

High school diploma or GED equivalent is required

Bachelor’s degree from an accredited college or university preferred

Experience Required :

Minimum of three (3) years of relevant and professional work experience, showing progressive levels of achievement and / or responsibility

Minimum of one (1) year of professional work experience supporting multiple teams and implementing large-scale, high-volume processes is preferred

Other Requirements :

Valid driver’s license and access to reliable personal transportation is strongly preferred or comfort with using public transportation for local travel to events is required

Flexibility / availability for traveling outside the office, evening work, weekend events, and overnight trips is required.

Knowledge, Skills, and Abilities :

Strong communication skills (speaking - including presentations - listening, and writing)

Solid planning and organizational skills and capable of developing work plans and following through to their completion with limited direction and oversight.

High standards of support personnel, ethical behavior, and professionalism; able to maintain objectivity and confidentiality with highly sensitive information.

Superior organizational, time management, analytical and problem-solving skills.

Ability to build collaborative relationships with a variety of constituent groups, including external partners, to ensure the entire system operates in the most effective manner possible to support schools and principals

Demonstrates a sense of urgency in accomplishing goals and objectives to ensure success, highly responsive via email, phone call, or other methods of communication

Takes initiative to identify challenges and recommend solutions; identifies, documents, and shares best practices

Ability to define problems, analyze data, and outline valid conclusions and action steps

As a condition of employment with the Chicago Public Schools (CPS), employees are required to :

Establish / Maintain Chicago Residency - Employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and maintain residency throughout their employment with the district. The Chicago residency requirement does not apply to temporary / part-time positions, however, all CPS employees must be residents of Illinois.

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