Academic Advisor, College of Education

Chicago State University (CSU), is the oldest public university in the Chicago metropolitan area. Chicago State University is Illinois’ only four-year U.S. Department of Education-designated Predominantly Black Institution (PBI). CSU serves over 1,500 undergraduate students and nearly 900 graduate students. The university is a nationally accredited university with five colleges in Arts and Sciences, Business, Education, Health Sciences and Pharmacy and proudly supports a diverse and non-traditional student population that hails from 28 countries and 36 states.

Discover the latest advancements and milestones achieved by CSU in our Annual Report: https://www.csu.edu/president/annual_report.htm.

Provides academic advising to undergraduate teacher candidates in the College of Education (COE) as needed for registration, orientation, course scheduling, and degree progression towards graduation requirements. Serves as the primary resource, mentor, and consultant for COE undergraduates teacher candidates regarding all aspects of their educational development, career planning, and personal growth. Monitors and assists in guiding COE undergraduate teacher candidates progress, provides referrals to other university departments for services, and engages students as necessary to meet their individual needs.

Prepare and facilitate new student orientation and provides students with needed academic support via individualized academic plans, when necessary. Provides guidance to students regarding other subsidiary programs (e.g., admissions requirements, international programs, study abroad, or veteran’s programs) offered by both university and external sources and performs associated outreach functions to internal and external constituencies. Ensures that students are provided information and accessibility regarding university resources and programs that will assist them in being successful during their college education/experience.

Works under the direct supervision of the Assistant Dean of the College of Education:

• Provides academic program-specific advisement to traditional, transfer, and non-traditional (adult) undergraduate teacher candidates in the College of Education regarding course requirements, transfer articulation, and academic progress; assists undergraduate teacher candidates with course selection and sequencing based on existing plans of study; determines eligibility and satisfactory progress toward degree completion; and communicates academic progress and findings to university administration to ensure compliance with financial aid and athletic requirements.

• Develops individual student action plan to achieve academic goals, career objectives, and personal growth; evaluates transcripts to determine student eligibility and progress; assists students with academic petitions and graduation applications; maintains and manages student academic files in accordance with recognized protocols; follows rules and regulations applicable for FERPA, Title IX, etc. compliance.

• Effectively uses institutional technological systems such as Banner, CAPP, Early Alert Warning Systems, and other Web based software, etc.

• Provides referral services for students to appropriate campus resources for assistance, study skills, tutoring, counseling, etc.

• Provides academic program-specific advisement to students regarding admissions policies/procedures and general academic program requirements; describes courses; and disseminates information regarding registration procedures.

• Provides information and/or advises students on financial assistance, student work programs, and/or scholarships available in the university; prepares and leads the facilitation of new student orientation.

• Prepares and produces statistical reports and other formal records in accordance with applicable laws and procedures; reviews and recommends record management and other academic processing procedures.

• Attends all academic advisor training workshops as assigned.

• Performs other related duties as assigned.

• Bachelor’s degree.

• Additional education or other formal training in an area of specialization inherent to the position may be required.

• Demonstrated work experience in the area of specialization inherent to the position may be required.

• Proficiency with MS Office (Word, Excel, PowerPoint, etc.)

Bachelor’s degree, additional education, training, and/or work experience in a distinct academic discipline or area of specialization may be designated by the Employer. Such designations must be directly linked to the specific position description and requirements.

• Customer and Personal Service – Knowledge of principles and processes for providing quality educational advising services. This includes student needs assessment, meeting quality standards for services, and evaluation of student satisfaction.

• Administration and Management – Knowledge of business and management principles involved in the presentation and delivery of academic programs, strategic planning, resource allocation, leadership techniques, recruitment methods, and coordination of people resources.

• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Knowledge of educational, evaluation, and measurement principles, practices, methods and techniques, university policies and procedures.

• Speaking – Talking to others to convey information effectively; ability to develop a rapport with students.

• Written Expression – The ability to communicate information and ideas in writing so others will understand.

• Ability to establish effective working relationships with students, faculty, and staff.

Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 25 pounds at times.

Office and conference room settings.