What are the responsibilities and job description for the Administrator Mental Healthcare position at Chicago Therapy Group?
Job Title: Mental Health Care Administrative Assistant
Employment Type: Full-Time (40 hours per week)
Location: Hybrid Remote Evanston, IL, Skokie, IL, and Chicago, IL
Practice Type: Small Group Mental Health Practice
Job Summary:
We are seeking a dedicated and organized Mental Health Care Administrative Assistant to support the daily operations of our small group mental health practice. The ideal candidate will be compassionate, detail-oriented, and efficient, ensuring smooth administrative processes and a welcoming experience for clients and staff.
Key Responsibilities:
- Respond promptly and professionally to patient inquiries via phone and email.
- Manage and direct patient intakes, ensuring accurate and thorough documentation.
- Handle insurance claim submission, processing, and follow-up to ensure timely reimbursements.
- Collect patient payments and manage the creation and distribution of patient statements.
- Process mail and Explanation of Benefits (EOB) documents, ensuring accurate record-keeping.
- Oversee payroll processing for staff, ensuring accuracy and timeliness.
- Support new staff onboarding, including orientation and administrative setup.
- Assist clinicians with administrative needs, such as forms, correspondence, and reports.
- Ensure a clean, organized, and professional office environment.
Qualifications:
- Previous administrative experience in healthcare, mental health, or a related field preferred.
- Knowledge of HIPAA compliance and confidentiality practices.
- Experience with insurance billing, claim processing, and patient payment collection.
- Proficient in Google Workspace and Microsoft Office Suite and electronic health record (EHR) systems.
- Excellent communication, organizational, and multitasking skills.
- Ability to work independently and as part of a small team.
Benefits:
- Competitive salary based on experience.
- Paid time off
- Healthcare Reimbursement Program
- 401(k) with Employer Match
How to Apply:
Please submit your resume and a brief cover letter outlining your experience and interest in this role to Micha LeNeave at micha.leneave@chicagotherapy.com
Salary : $55,000 - $60,000