What are the responsibilities and job description for the Runner position at Chicago (Tormey)?

We’re hiring people to join our team as RUNNERS!

A Few of Our Runner Benefits :

Restaurant Discounts
Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
Paid Vacation for Qualifying Employees
Blue Cross Blue Shield Medical Insurance
Dental & Vision Insurance
Life, Accident Protection & Critical Illness Insurance
Domestic Partner Benefits
401(k)

Inspired by his travels and passion for Italy’s culture, Chef-Partner Mychael Bonner has created a broad menu of Italian fare, utilizing the most delicious ingredients to create the fullest flavors. Bringing homemade, hand-crafted pizzas and pastas as well as prime steaks and fresh fish to the table, Saranello’s is a rustic trattoria with exposed brick walls and intimate lighting. We have six private and semi private banquet rooms to host events and an events team that provides full service and seamless planning from start to finish. Saranello’s is simply the perfect spot to relax, eat and drink with family and friends.

Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100 restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth.

If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

RUNNER JOB DESCRIPTION

Runners are responsible for continual set-up and prompt delivery of food to guests when the order is completed by the kitchen. Also responsible for ensuring that the highest quality of food presentation is being maintained.

Essential Functions

Promptly deliver food to the correct guests according to table and position numbers

Available to work a variety of hours, days and shifts, including weekends

Safely and effectively transport food or beverages to a table of three in a single trip

Safely and effectively use and operate all necessary tools and equipment

Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction

Ability to multi-task calmly and effectively in a busy, stressful environment

Work in a confined, crowded space of variable noise and temperature levels

Able to move and lift up to 10 pounds, frequently move and / or lift up to 25 pounds, and occasionally move and / or lift up to 50 pounds

Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

Ensure the overall guest experience exceeds expectations and anticipate guests’ needs

Greet guests with a warm, sincere smile

Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy

Read and check each order for any special instructions and / or restrictions before taking it out of the kitchen

Confirm that each order has the appropriate preparation, plateware, garnish, presentation, necessary serving utensils and is complete before taking it out of the kitchen

Communicate any food concerns to the Coordinator

Communicate and follow up on any guest request or concern

Follow all steps of service

Understand and follow the food allergy procedure and special orders / restrictions

Comply with all safety and sanitation guidelines and procedures

Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook

Get along well with others and be a team player

Other duties will be assigned as needed

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