Supportive Housing Manager

Bring your housing expertise and passion to the Program Manager role!

Our Supportive Housing Services are grounded on the principle that permanent, stable housing is the foundation for success. We provide housing stability to individuals experiencing homelessness, particularly those populations who experience increased barriers to housing.

Objective And Position Summary

The Program Manager is responsible for overseeing the delivery of services under the Supportive Housing Services Program, including Rapid Rehousing, Transitional Housing, and other housing programs. This position ensures program objectives are met through effective management of staff, resources, and partnerships. The Program Manager will guide Housing Support Specialists and other team members in implementing trauma-informed, client-centered care to assist individuals and families transitioning from homelessness to permanent housing. The Program Manager also serves as the primary liaison between CPLC leadership, community stakeholders, and program staff, ensuring compliance with funding requirements, organizational policies, and community needs.

Supervisory Responsibilities

Will supervise all operations of the supportive services program including the performance, attendance, and program compliance of staff

SPECIALIZATIONS

• Ability to mentor, inspire, and manage a team to achieve program goals while fostering a positive work environment
• Expertise in overseeing housing programs such as Rapid Rehousing and Transitional Housing and similar programs
• Skilled in aligning program goals with organizational priorities and community needs
• Proficient in promoting a trauma-informed approach for staff and client services
• Strong network-building and collaboration skills to engage partners and stakeholders
• Competence in guiding staff through client emergencies and implementing solutions
• Knowledge of measuring and reporting on program success through data and outcomes
• Excellent problem-solving, conflict resolution, and decision-making abilities
• Skilled in data-driven program evaluation and reporting for continuous improvement
  
  

Minimum Qualifications And Competencies

Education /Background:

• A Bachelor’s degree
• Two years of experience in housing, case management or social service delivery
• A combination of a minimum of six years of work experience and education will be considered
• Experience working with individuals experiencing homelessness or in a supportive housing setting
  
  

Other Requirements

• Strong understanding of trauma-informed care principles and a commitment to applying them in practice
• Ability to work effectively with diverse populations and demonstrate cultural competency
• Excellent communication, problem-solving, and organizational skills
• Ability to maintain professionalism and confidentiality in a fast-paced, high-stress environment
• Proficiency in basic computer applications, including Microsoft Office and client management software
• Valid driver’s license and ability to travel locally as needed