What are the responsibilities and job description for the Lead Client Support Specialist position at Chicanos Por La Causa?
Join the CPLC Corazón team, impacting the lives of people who have been affected by the justice system. CPLC Corazón is a client-centered center with bilingual staff where all cultures are welcome and celebrated. We have been providing Substance Abuse treatment since 1983, offering a variety of treatment modalities.
CPLC Corazón features a range of substance abuse services, including group, individual, family, and couples therapy, in addition to nightly community 12-step support groups. Our 65-bed, ADA accessible residential facility provides all meals, an on-site laundry facility free of charge, a basketball court, and a garden. We offer holistic health techniques including yoga, tai chi, chi gong, and sweat lodge.
POSITION SUMMARY
Under general direction, the Lead Client Support Specialist is responsible for the daily operations of the facility, to include oversight of the safety and well-being of clients on the Corazón campus, provides support to client support specialists, participates in performance evaluations, coordinates/facilitates training, and provides supervision to Client Support Specialists (CSS) as directed. Directly reports to the Program Director.
SUPERVISORY RESPONSIBILITIES
The Lead CSS provides CSS coverage as part of their daily job responsibilities, and to fill in for CSS coverage as needed. Ensure that the quality of service delivery is maintained through individual and group supervision.
MINIMUM QUALIFICATIONS AND COMPETENCIES
Must meet one of the following criteria for a Behavioral Health Technician:
- Master's degree or bachelor's degree in a field related to behavioral health
- Registered nurse
- Physician assistant who is not working as a medical practitioner
- Bachelor's degree and at least one year of full-time behavioral health work experience
- Associate's degree and at least two years of full-time behavioral health work experience
- High school diploma or high school equivalency diploma and credit hours of post-high school education in a field related to behavioral health completed no more than four years before the date the individual begins providing behavioral health services and two years of full-time behavioral health work experience or four years of full time behavioral health work experience
- Licensed as a practical nurse, according to A.R.S. Title 32, Chapter 15, with at least two years of full-time behavioral health work experience.
Additional Requirements
- Experience working in a residential setting
- Knowledge of behavioral health systems and community resources
- Ability to work with unique populations such as seriously mentally ill, homeless, and/or justice-connected men.
- Must be responsible and reliable
- Supervisory experience a plus.
- Must be capable of dealing with crisis situations
- Must conduct themselves in a professional manner
- Possess good written and verbal communication skills.
- Must be able to pass a drug test upon hire and adhere to the CPLC chemical use policy.
- Must have or obtain within 30 days of hire: CPR/First Aid Certification, CPI certification, AZ Fingerprint Clearance Card, current TB test.
- Possess an Arizona Driver’s license, vehicle insurance and ability to be covered under CPLC’s policy.
