Program Coordinator

POSITION SUMMARY

Under general supervision of the Community Services Director, manages the day-to-day operation of the Foster Grandparent Program/ Sr. Companion Program (FGP/SCP) programs such as but not limited to building relationship with schools in Dona Ana, Grants, Catron and Mckinley, senior community centers, coordinating volunteer outreach and recruitment, training, and worksite visits. Performs clerical duties for the FGP/SCP programs and other duties as assigned.

MINIMUM QUALIFICATIONS AND COMPETENCIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Knowledge of the communities in Dona Ana, Grants, Catron and McKinley. The requirements listed below are representative of the knowledge, skill and/or ability required for the position, but is not a comprehensive list.

Education and Experience:

Minimum of High School Diploma. An Associates Degree is preferred.

Minimum of 1 year of experience in Social Work.

Core Competencies:

Performs the essential functions and element of this position competently, demonstrating adequate progress throughout the course of the introductory period of employment and continuing throughout employment with HELP- NM. A variety of personal competencies need to be demonstrated by everyone at HELP-NM and include but are not limited to:

• Quality/Compliance: Achieving a standard of excellence with our work processes and outcomes, honoring HELP- NM policies and all regulatory requirements;
• Customer focus: Striving for high customer satisfaction, going out of our way to be helpful and pleasant, making it as easy as possible on the customer or client, rather than on self, department, or organization;
• Communication: Balancing listening and talking, speaking and writing clearly and accurately, influencing others, keeping others informed;
• Considerate: being helpful, respectful, approachable, and team oriented, building strong working relationships and a positive work environment;
• Initiative: taking ownership of our work, doing what is needed without being asked, following through;
• Efficiency and Continuous Improvement: Planning ahead, managing time well, being on time, being cost conscious, thinking of better ways to do things;
• Coach ability: Being receptive to feedback, willing to learn, embracing continuous improvement;
• Safety: Comply with and actively support all workplace safety policies and practices;
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems;
• Team Player: Able to work collaboratively with others in the organization, and to work well with diverse groups of people and gain and maintain respect of others, both inside and outside of HELP-NM.