We are looking for our next great Shift Leader!

Full-time position, starting at $17/hour

At Chick-fil-A, Shift Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant Guest has an outstanding experience.

Responsibilities

• Overseeing Team Member performance by ensuring food safety/quality, order accuracy, speed of service, execution of Genuine Hospitality, and restaurant cleanliness through delegation, supervision, and active participation.
• Monitor security and cash handling/control procedures and hold cashiers accountable for those standards.
• Addresses guest issues that may arise; consults with leadership team regarding complex issues.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and constructive feedback.
• Communicates employee performance and policy/procedure violations to management for appropriate handling.
• Strictly adheres to all Company policies and procedures.

Benefits

At Chick-fil-A, the team member role is more than just a job, it’s an opportunity. We do not hire people to use, we select people that we can serve as they serve alongside us.

• Personal and Professional Development Opportunities - Benefits of working at Chick-fil-A Arnold extend beyond your anticipated paycheck. From initial Team Member training to our internal Train the Trainers course, we provide many opportunities for our Team Members to grow both professionally and personally.
• Free College tuition - Find out more.
• Work Directly With A Chick-fil-A Operator - The Operator, Shane Neel, is an independent business person. Beyond overseeing the operation of the restaurant, he invests time into his employees to ensure they are equipped for success in all facets.
• Flexible Scheduling - We know you may have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Closed Sundays
• Free food every shift!

REQUIREMENTS

• Minimum 16 years old
• Previous customer service experience preferred
• Previous leadership experience an asset
• Hard-working
• Team-oriented
• Friendly
• Honest
• Great customer skills

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.