What are the responsibilities and job description for the Breakfast/Lunch Customer Service Team Member position at Chick-fil-A | Augusta Exchange?
We are here to care for our guests. Plain and simple. By leading with our crave-able food and extraordinary hospitality, we create lasting memories everyday. If you are passionate about impacting others, enjoy having fun, growing personally and professionally, and being a part of a winning team, then Chick-fil-A Augusta Exchange is the right place for you.
As a team member, you will work in a fast-paced restaurant that serves over a thousand guests daily. The role of a team member is an integral part of our day to day operations. Team Members are individuals that are outgoing, passionate and energetic. We wear smiles here everyday!
Duties and Responsibilities:
- Follow Chick-fil-A's operational policies and procedures
- Greeting and serving guests with enthusiasm, courtesy, and hospitality.
- Taking orders and making accurate changes quickly.
- Demonstrate knowledge of the brand, products and promotions.
- Ensure guest complaints are resolved properly and swiftly.
- Assist leadership in executing opening and/or closing procedures.
- Model and support clear communications between the front counter and kitchen staff.
- Follow sanitation and safety procedures.
- Maintain consistent attendance and punctuality.
Required Skills:
- Ability to handle multiple tasks at once.
- Ability to work at a quick, yet efficient and thorough pace. We work fast, with a focus on accuracy.
- Team-oriented, adaptable, dependable, and strong work ethic.
- Positive attitude. A smile is a part of the uniform!
- Customer service-oriented.
- Ability to communicate effectively with guests and team members.
- Honors and encourages others to follow the visions and values of the business.
- Treats others with honor, dignity, and respect.
Additional Information:
In our business, you will have the opportunity to experience:
- Free meals provided for each shift you work
- Work with people that care about your unique gifts and skillset
- In-depth Leadership development - learn more about yourself as you lead others
- Opportunities to grow within our business - advancement depends on your capacity
- (For Students) Scholarships ranging from $2,500 to $25,000 - achievable, real money towards your future endeavors!
REQUIREMENTS
