What are the responsibilities and job description for the Chick-fil-A Team Member position at Chick-fil-A Church Street - Nashville?
Role Summary
We are looking for team members (Front of House OR Back of House) who possess a great attitude, are willing to learn, willing to work hard and fast and who want to advance within our company. Team members must be dependable, timely and show great personal hygiene habits. Pay: Starting at $13.00
We are looking for team members (Front of House OR Back of House) who possess a great attitude, are willing to learn, willing to work hard and fast and who want to advance within our company. Team members must be dependable, timely and show great personal hygiene habits. Pay: Starting at $13.00
General Responsibilities
- Read, understand and comply with all parts of the Team Member Handbook
- Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE), and Creating Emotional Connections (EC).
- Deliver portions that are correct and meet all weight and presentation expectations.
- Execute FIFO (First In, First Out) model is being followed.
- Protect the customer experience by ensuring packaging, food presentation, and quality is top level.
- Appropriately handle all customer issues and play a positive role in customer recovery.
- Show up on time, have a great attitude, and work hard for your entire shift.
- Constantly improve yourself by finding ways to do your work better and faster.
- Proactively pursue the certification process and look for opportunities to be cross-trained.
- Be responsible to fill your shift if you are not able to work.
- Ensure your appearance is in compliance with the Handbook
- Be a team player
- Display good stewardship and a sense of ownership for the business
Requirements
- Show up on time and in uniform
- Being responsible to fill your shift if you are not able to work
- Understand the expectation of Chick-fil-A customer service standards and operational excellence.
Skills
- Outgoing and fun
- Great attitude
- Hard-working
- Dependable
- Honest
- Demonstrate leadership attributes
- Team-player
- Positive attitude & role model
- Responsive to the team’s needs
- Takes initiative
- Works to serve others
- Motivated to grow and to learn
- Great verbal communicator
- Outgoing/friendly/patient
- Eagerness to shoot for excellence on a daily basis
- The desire for ongoing training/education
- Detailed & keenly observant
- Passion for procedural discipline
- Able to lift 40 - 60 pounds on a consistent basis
Salary : $13 - $15
